Set Up Repairs
The preferred inspection option that guarantees repair quality and automatically bills State Farm.
What is Select Service
The 2 Salvage Vendors that State Farm uses when a vehicle is a Total Loss or Potential Total Loss.
What is Copart and IAA
If the vehicle undrivable and/or unsafe, you should utilize which tool before sending an assignment.
What is Repair Predictability Tool
The tool that should be used to identify which repair option(s) is available to a customer in a particular area.
What is Inspection Options Tool
A phrase that should be read verbatim to customers prior to making their repair selections.
What is ADSP, or Auto Damage Services Program
Vehicle Information that we need prior to sending a salvage assignment.
What is
Year, Make, Model
Vehicle Type
Drivable
Vehicle Location
Tow/Storage Charges