Show:
Tenants
Owners
Maintenance
Move ins/outs
Office Proceedures
100
This states that this coming month will be the last full month of occupying a property.
What is a notice to vacate.
100
Owner's turn these on while a property is vacant
What are utilities
100
must be submitted in writing unless they need immediate attention
What is a work order
100
we have 30 days to return or provide information on why this has not been returned
What is security deposit
100

let team leader know at least 2 weeks in advance

How do you request vacation time

200
This is what you do when 3 unrelated adults want to live together and all have approved applications
What is ask the owner
200
all costs and expenses associated with maintenance and operation of property, provide agents funds upon agent's request, do not interfere with Fair Housing, Carry liability insurance, hold agent harmless for costs, expenses, attorney's fees, suits, liabilities, etc, be responsible for mortgage and taxes....
What are owner's responsibilities
200
Maintenance will give property managers these when the issue may not be necessary
What is yellow maintenance form
200

Most commonly damaged by tenants with pets

What are blinds

200

Where should tenant documentations be attached 

Where should the Management agreement be attached 

Where should any pertained documents go for community infor or HOA info  

What is the bottom of the tenants page

What is the bottom of the Owners page 

What is the Property page 

300

What animals require a pet deposit and pet rent?

What is: Animals that are out and about, or leave a pungent smell from urine and feces 

300
It is common to reimburse owners because we failed to acknowledge this and sent a vendor
What is a home warranty
300
After hours, first action taken when tenant says the floors are warping because of an ongoing leak in the kitchen
What is water shutoff valve
300
These must be working when a tenant moves in. Along with all appliances
What is smoke and CO detectors
300

We require cash and a copy of your ID, from you unless you are a vendor

What is key checkout

400
These must be turned in with all applications
What is ID and proof of income
400
Contract says that the owner can't terminate until the end or the one year contract. This nullifies the contract and gives the owner this amount of time. TWO PART QUESTION
What is management addendum and 30 days
400
You send my people because they are cheaper, I trust them, or I do business with them. This is where you find them
What is maintenance instructions
400

Lease is signed complete, now go obtain these

What is sign and lockbox

400

Property managers provide to front desk to request utility turn on or turn off 


What is EPUP form

500
DOUBLE JEOPARDY: When two unrelated roommates live together and one of them gets military orders, this states that the lease still applies to the tenant who did not receive orders
What is joint and several liability
500

Owner ends management and owes the property management company funds to close out the account.

What statement is used to notify owner 

 What is.. Enhanced Owner statement, emailed and a text sent informing the owner there is still funds owed in their account
500
Tenants trash property. We need to paint and re carpet immediately. But we must do this first
What is having owners submit funds in advance
500
This must be the front page of all leases to ensure we retain everything given to the tenant when they move out
What is the key acknowledgement form
500

Owner calls in to discuss finances 

What is an owner statement