Applications
The amount of the first application fee.
What is $75?
This should be reported immediately to prevent further damage to the apartment.
What is a water leak?
This is what a resident says when they walk into the office and announce, “I know you’re busy, but I just have one quick question…”
What is a 30-minute conversation?
Office staff can spend 10 minutes looking for these, only to discover they were holding them the whole time.
What are keys?
der the ADA, what animal is generally recognized as a service animal when it is individually trained to perform work or tasks related to a person's disability?
What is a dog?
The amount of hours an applicant has to turn in the remaining security deposit after being approved.
What is 72 hours?
Maintenance should replace this every (30) days to help keep the HVAC system running efficiently.
What is the air filter?
This is the first place residents check when they can't find a package they just received.
What is the office?
Office staff know something serious is happening when a resident says, “Don’t worry, it’s probably nothing…”
What is a maintenance emergency?
When it isn't obvious that a dog is a service animal, staff may ask these two questions.
What are, “Is the dog required because of a disability?” and “What work or task has the dog been trained to perform?”
Form of payments that CAN be accepted.
What is ACH, Credit Card, Cash pay?
Before submitting a maintenance request, residents should provide this information to help staff locate and address the problem.
What is the apartment number and description of the issue?
A resident says this when their maintenance issue has suddenly become an emergency—even though it started three weeks ago.
What is “It just happened!”?
This arrives at 4:59 p.m. and somehow requires an immediate response.
What is an email from a resident?
his type of certification, registration, or ID cannot be required as proof that a service animal is legitimate under the ADA.
What is service-animal certification or documentation?
Applicants will be notified of approval or non-approval within this many days.
What is seven days?
The number of years of life of carpet.
What is 5 years
This is what residents say right after telling the office they absolutely, positively do not want to complain.
What is “I'm not trying to complain, BUT…”?
This decides to freeze, restart, or update precisely when office staff have 15 people waiting.
What is the office computer?
dog whose sole function is providing comfort or emotional support, without being trained to perform a disability-related task, is generally not considered what under the ADA?
What is a service animal? ?
Applicants must provide this type of information and authorize verification when completing an application.
What is true and complete information?
esidents should never attempt to repair this serious electrical problem themselves and should contact maintenance instead.
What is exposed or damaged wiring?
This is what a resident says when they call the office, but somehow the conversation ends up covering their neighbor, their package, the parking lot, and the weather.
What is “While I have you on the phone…”?
This happens the exact second office staff start talking to someone else at the front desk.
What is the phone ringing?
Name one of two circumstances in which a covered business or government facility may require a service dog to leave.
What are when the dog is not housebroken or when it is out of control and the handler does not take effective action to control it?