Property Management 101
Maintenance 101
Compliance
Yardi
Alta
100

This document outlines the rights and responsibilities of both the landlord and the tenant, including details about rent and maintenance.

What is a lease agreement?

100

These are recommended to be changed annually to ensure efficient operation and air quality.

What are HVAC filters?

100

This 1965-established U.S. government agency is responsible for national policies and programs that address housing needs, improve and develop the nation's urban areas, and enforce fair housing laws.

What is the Department of Housing and Urban Development (HUD)?

100

This database is used for validation and training purposes without affecting the 'live' production environment.

What is the 'test' database?

100

This individual, known for their skills in keeping operations running smoothly, retired this year after a long and successful career with Alta.

Who is Jim Brandenburg?

200

This is charged every month on the 6th (or the 11th at our HUD properties). 

What is a late fee?

200

This is the maximum recommended temperature setting for a residential water heater to ensure safety and prevent scalding.

What is 120 degrees Fahrenheit?

200

Established in 1986, this program provides tax incentives to encourage private investment in developing affordable rental housing for low-income individuals and families.

What is the Low-Income Housing Tax Credit Program (LIHTC) program?

200

This feature enables maintenance staff to receive and manage work orders, update job statuses, and communicate with the office from their mobile devices.

What is Yardi Maintenance Mobile?

200

Care, Collaboration, Empowerment, Excellent Customer Service, Integrity

What are Alta's core values?

300

These reports provide a snapshot of expenses and revenues that have been incurred or earned and are due each month.

Accural

300

For our company, this is the standard number of days allotted to complete the turnover process of a rental unit.

What is seven (7) days?

300

This 2016 federal legislation aims to improve and streamline the Housing Choice Voucher Program, among other housing-related initiatives.

What is the Housing Opportunity Through Modernization Act (HOTMA)?

300

This Yardi service has all the training you could ever need.

What is Client Central?

300

To create stronger, more diverse communities by providing and maintaining high-quality affordable housing where individuals and families thrive.

What is Alta Housing's mission?
400

The number of days before a document is considered 'stale' and may no longer be accepted for certification purposes.

What is 120 days?

400

This component is designed to prevent water from spilling over the edge of a bathtub by redirecting excess water into the drain.

What is a tub overflow gasket?

400

This type of housing development typically includes a mix of market-rate and income-restricted units, promoting economic diversity within communities.

What is mixed-income housing development?

400

This distributes the total amount of a subsidy payment to pay subsidy charges for each resident in a property. You can allocate the subsidy payment toward each resident’s subsidy charges.

What are consolidated receipts?

400

In this year PAHC changed its name to Alta Housing.

What is 2021?

500

This portal is where I can access Paychex Flex, CTCAC Compliance, PII Protect, Policy Partner, Preferred Compliance, and Yardi.

What is Grace Hill Vision?

500

OSHA requires these sheets. They provide critical information about the hazards, handling, and emergency measures related to chemicals used in the workplace.

What are Safety Data Sheets (SDS)?

500

This congressional act requires that you send forms 5380 and 5382 with all formal waitlist communications and notices to pay.

What is the Violence Against Women Act (VAWA)?

500

This analytics report for affordable housing shows details about resident receivables and outstanding balances as of a specified month and year. The report also shows prepayments and charges to your HAP or subsidy suspense account.

What is the Receivable Aging Detail?

500

This was Alta's first new construction property, built in 1972.

What is Colorado Park?