Vocabulary
The term for the group of people affected by a proposal.
Stakeholders
“We implemented a new tool.” → turn “implemented” into a noun.
The implementation of a new tool
Complete the sentence: “Not only does it save time, but it also ________.”
improves efficiency / reduces errors / enhances productivity
Your IT team struggles with repeated password reset requests. Who is the main stakeholder?
The IT team / Employees who need support
Convert to passive: “Employees make mistakes when updating spreadsheets.”
“Mistakes are made by employees when updating spreadsheets.”
The section of a proposal where you outline the problem and context.
Problem & Context
“We improved the reporting process.” → nominalize “improved.”
The improvement of the reporting process
“This solution improves communication.” → using “What this…” structure.
“What this solution does is improve communication.”
Clients are frustrated because support emails are slow. Name two stakeholders affected.
Clients and customer service team
Nominalize: “We need to improve the reporting process.”
The improvement of the reporting process is necessary.”
The section where you provide actionable suggestions.
Recommendations
“We analyzed the workflow.” → nominalize “analyzed.”
The analysis of the workflow
Combine two benefits: “It reduces delays” + “It improves transparency” → using “Not only… but also…”
“Not only does it reduce delays, but it also improves transparency.”
Your department wants to introduce a new reporting tool. Which stakeholders should you consult?
Team leads, managers, IT department
Reported speech: The manager said, “The delays are unacceptable.”
“The manager said that the delays were unacceptable.”
The word for the measurable results or consequences of a solution. Starts with I
Impact
“The team reduced errors significantly.” → nominalize “reduced.”
The reduction of errors
Emphasize a stage: “This phase drives impact” → using “It is precisely…”
“It is precisely this phase that drives impact.”
A new process will change employees’ workflow. How might you describe stakeholder concerns formally?
“Employees may be concerned about the learning curve and additional workload.”
Combine passive + nominalization: “We fixed the scheduling errors quickly.”
“The scheduling errors were corrected promptly.”
The section that summarizes the proposal for a busy executive.
Executive Summary
We plan to train employees next quarter.” → nominalize “train.”
The training of employees next quarter
“We solve the problem and increase satisfaction” → use both nominalization and emphasis
“Not only does the solution address the problem, but it also increases stakeholder satisfaction.”
A proposed software will reduce human error but requires training. Identify all affected stakeholders and potential benefits in one sentence.
“Stakeholders including team members, managers, and the IT department will benefit from reduced errors, though initial training will be required.”
Emphasize: “The lack of communication causes project delays.”
“It is the lack of communication that causes project delays.”