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Jobs
Interviewing
Hiring Practices
Orientation
Training and Evaluation
100
This is a document that defines the work involved in a particular assignment or position, including the position title and the responsibilities or duties of a position.
What is a job description?
100
This is making a decision based on prejudice.
What is discrimination?
100
Not knowing or following employment laws puts managers and operations at risk of this.
What is any one of the following: complaints, fines, lawsuits
100
This is the process a company uses to integrate new employees into the organization, improving employee retention rates.
What is onboarding?
100
This is an activity that improves the skill, knowledge, and attitudes of employees for their jobs.
What is training?
200
These employees are not legally entitled to overtime pay or minimum wage.
Who are exempt employees?
200
These are three things that employers cannot ask an applicant about during an interview.
What are any three of the following: race, age, religion, gender, sexual orientation, parents' names, birthplace (or birthplace of parents), national origin or ethnic background, former name or maiden name, prior arrests, marital status, children, disabilities, physical characteristics?
200
This is a policy that states no forgiveness is available for certain breaches of discipline.
What is a zero tolerance policy?
200
This is one of the typical phases of onboarding.
What is any one of the following: hiring, orientation, training, scheduled follow-up
200
This is an activity in which employees learn the functions of another job within the operation.
What is cross-training?
300
These employees must be paid for every hour of overtime.
Who are non-exempt employees?
300
This document is a summary of one's experience, skills, and achievements that relate to the job position they are applying for.
What is a resume?
300
These are organizations of workers who have joined together to work collectively to negotiate the wages, hours and terms and conditions of their employment with their employer.
What are labor unions?
300
This is the process that helps new employees learn about the procedures and policies of the operation and introduces them to their coworkers.
What is orientation?
300
This is a process that helps teach skills that are easily demonstrated and practices, popular in the restaurant and foodservice industry.
What is on-the-job-training?
400
This law specifies minimum wage, when overtime must be paid, and defines categories of employment.
What is the Fair Labor Standards Act?
400
This is a document that highlights an applicant's strengths and confirms interest in the position they are applying for.
What is a cover letter?
400
These are special laws offering additional workplace protections for children and youth.
What are child labor laws?
400
This is a booklet or binder containing all the operation's policies and procedures.
What is an employee manual?
400
This is a formal evaluation of a person's work performance over a specific period of time.
What is a performance appraisal?
500
These positions are often known as salaried positions because their compensation is usually based on a set salary rather than an hourly wage.
What are exempt positions?
500
This is a government agency that enforces laws that ensure everyone gets a fair chance at any job opening.
What is the EEOC, or Equal Employment Opportunity Commission?
500
These guidelines within most operations closely follow employment laws to help ensure employees perform in a way where the operation remains in compliance with the law.
What are policies and procedures?
500
This is one example of typical content within an employee manual.
What is any one of the following: employment policies, rules and procedures, employee benefits, or any specific subset of these topics.
500
This is a system that allows servers to enter orders and prompts for other order information.
What is a Point-of-sale system (POS)?