PRP Visits
Within 48 hours.
Before leaving your computer station, what must you do every time?
Lock the computer, or log off.
When are monthlies, billing logs, and mileage due?
By the 3rd working day of the following month.
**NOTE THE CHANGE IN POLICY!
What type of cleaning product must be used to clean chairs/hard surfaces after an on-site visit/in-between client visits?
Purple Tops
What are the two most common dress code infractions?
2. Clothes with holes/fraying/revealing. Clothing must be free of holes and damage. Clothing must not be revealing in any nature (tight/see through/appropriate length, etc.).
If Shawn sees a patient for a GROUP session in the community, what type of visit would he bill, and how long must the visit be?
ON-SITE; the visit must be at least 60 minutes long.
Where can you find the meaning of each emergency code?
On the card attached to your badge.
What change must be made for the school transport release at the beginning of each school year?
Update the school year (ex: 2022/2023 for this year's release).
Where are the material safety data sheets (MSDS) located?
(Extra credit if you know both places).
1. Desktop Icon on your computer (MSDS).
2. Back-up flash drive located at each front desk in the event that our internet is down.
What does HIPAA stand for?
Health Insurance Portability and Accountability Act.
If Lisa sees a patient in the office for 15 minutes, can that be counted as an on-site visit?
No. ALL on-site visits must be 60 minutes or longer.
Where is a public copy of the PRP license posted in the Healthway office?
Inside the front office door to the right - framed with each of the other licenses (provider and facility).
How often are IRP's due for each Child/Adolescent client?
Every 90 days.
If you are approached by a JCAHO surveyor, what do you do if you do not know the answer to their question?
2. I need to check with my supervisor/other resource.
3. Show them where you find the answer.
*NEVER SAY YOU DO NOT KNOW!!!*
What is PHI?
Examples: billing sheets, IRP's, anything in the EHR (InSync).
What is the minimum time for a billable PRP session?
15 minutes for an off-site visit.
60 minutes for an on-site visit.
When is it best to use soap and water over alcohol-based hand sanitizer?
After using the restroom.
How do I know what IRP's I have due for each month?
Kelley/Trish/Justin send out an email at the beginning of each month with what IRP's and yearly paperwork are due for each PRP Worker for that month.
How long after using a Purple Top wipe does it take for the surface to be sterilized?
2 minutes.
How often is each employee expected to check their Chesapeake Health Care email?
At least once per day.
1. Contact Kelley. If Kelley is not available, call the office and speak with any available supervisor (Crystal/Ada (Bryant)/Celeste or any available LCSW-C/LCPC as a last resort. Safety must be established; otherwise the patient will need to be EP'd.
2. Know the Life Crisis number: 410-749-4357.
3. Know the new Suicide/Crisis Lifeline: Dial 988
When is the best time to reach out to Kelley if you're having any issues with a client/client's parents?
SOONER rather than later!
Examples: issues getting visits, difficulty getting IRP's signed, and for part-time: letting me know if you're out of town/on vacation and won't be seeing patients for a determined amount of time.
How is communication with a client/client's family expected to be documented?
1. Communication note.
2. Billing log.
What is a Code ORANGE?
Mental Health Emergency
How often should I have supervision?
Full Time: Once per week.
Part time: At least once per month.
**Please schedule with Kelley prior to leaving the meeting today!