DCMS
On which tab can you find the ER contrib %
Coverage Screen
For Cesar's do we rely on the eligibility feed or the cedric roll over sheet to confirm their salary?
The EL feed
What steps must you take when a claimant returns to work part-time?
Recode claim partial disk
What does APS stand for?
Attending Physician Statement
On what day should you hit the toll button in DCMS?
Day 46
For what reason has PayPal requested that we notify them?
RTW notifications
If a claimant had prior coverage and went OOW within 1 year of Prudential's coverage what review should be completed.
COC
What does COLA stand for?
Cost Of Living Adjustment
What would be the start date of the SSDB offset if the DOD is 8-20-2025?
2-1-2026
What is the EP for Ericsson Inc?
The later of 180 days and end of STD.
True or False: If a 0% ER contrib and the claimant has been paying premiums for greater than 3 months we should still complete a EOI review.
False
What is the Medical Diagnosis for TKR?
Total Knee Replacement
On which tab can you find the claimant's name, address, and LDW?
Claim Screen
Does RentoKil receive ER letter?
No, and do not create one
Daily Double: What steps must you take if you receive a threat while on the call with a claimant?
1.) Advise claimant to refrain from making threatening statements
2.) Review address and phone number
3.) Notify your TL
4.) Contact non-urgent local police and send email to Global Security
What does DX stand for?
Diagnosis
Which button should you click to open PDR?
Open plan
Which one of our clients is situs in CA?
Applied Materials
If a claimant lives in NJ but the policy is situs in CA what would be the POC period for this claim?
90 days
What does EOB stand for?
Explanation of Benefits