Steps of Service
Acronyms
History of Hospitality
PS Facts
Allergies
100

An indicator you've greeted a guest

What is the you've arrived napkin

100

CBP

What is Customs and Boarder Patrol?

100

popularized the fork in European dining culture

What is Catherine de' Medici?

100

DFW Executive Chef

What is Chef Kelsey?

100

most common allergies

what is milk, egg and peanuts?

200

what should take no more than 5-7 minutes

What is a drink?

200

acronym for passengers

what is PAX?

200

China originated this in their dynasty era

What is porcelain?

200

Who is Amina Belouizdad Porter

What is our CEO?

200

gluten allergy found in

what is pasta and bread 

300

This is done when member is PAG/ en route

What is firing the food?

300

verifying the plane is correct

What is tails match?

300

credited for the philosophy "the customer is never wrong

What is Cesar Ritz?

300

Mission Statement

What is the airport experience reimagined?

300

crab, lobster, prawns, shrimp and scampi

What is crustaceans allergy?

400

telling the guest you need a signature

What is dropping a check?

400

bag tag image

What is OA has confirmed checked luggage counts 

400

everything in it's place

What is Mise en place?

400

clear in less than a minute

What is security?

400

can be in liquid or powder form as well as seeds

What is mustard?

500

Telling the guest you've packaged their food to-go and it's been an absolute pleasure 

What is fond farewell?

500

PNR

What is passenger name record?
500

believed to have originated in 17th century England 

What is tipping?

500

Our standards 

What is do things right, do the right thing, radical inclusion and quiet ego?

500

includes bell peppers, eggplant, and ashwagandha

What is nightshade allergy?