Random/ nonwork
Who bought an entire advertising company just to troll Hugh Jackson?
Ryan Reynolds
What should every page in the folder have stamped on it?
MRN (Medical Record Number)
True or False: New patients only have to be added to Office Ally.
False,
should be added to all our programs: OA, Patient Portal, 365, therapist calendars
when should report be sent out?
4-6 week before auth expires.
what does CA stand for on therapist calendar?
patient cancellation
Who bought a pet octopus because they thought it would help their acting?
Nicolas Cage
how should file the patient folders?
alphabetical order
what visit should be left as active?
None
when should you schedule a re-evaluation?
6-8 weeks in advance
What does TC stand for on the calendars?
Therapist cancellations
Which famous singer doesn't know how to ride a bike?
Adele
What goes on Tab 3 of the folder?
Sign Out sheet, conversation log, attendance policy
what should you do if you accidentally check in a patient that did not come in?
notify - biller (heidi)
Where do we send reports to?
Kaiser - kpreauthst@kp.ord
ES - biller
CC - office & Admin
where do we request Maintenace/IT help?
Excel - ticketing system
Who used to travel with a chicken?
Bonus: what's the chicken's name?
Harry Styles
Olivia
True or False: if patient does not have a copay or a deductible it is okay to leave the label blank instead of putting $0.00
False
what should you mark a patient that comes in after the 15 minute cut off time and is being turned away on Office Ally?
in RED as - No Call No Show
What should you do if you know report will late?
notify insurance
Difference between a RE and a MU
RE is when a patient moves their appointment to another day without cancelling.
MU is when a patient is trying to make up a session that was previously cancelled.
What actress confused a bidet for a drinking fountain?
Jennifer Lawrence
How often should you update the file sign out sheet?
when there is a new auth
"new auth, new sheet"
what do you update when receiving a re-authorization on OA?
insurance Tab - auth number, dates, copay/deductible, "insurance" (if needed)
check CPT code.
Time frame provided to return a Kickback/Revision.
24-48 hours
Who can add/change stuff on therapist calendars?
PSC /Managers