Who is the
Participant
Participant
In the Individual Program, who is the participant?
"The head of household, the person whose name is on the lease and/or Housing Assistance Payment (HAP)"
Fill in the Blank: According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia, __________ (Race)made up 77.6% of the population.
"Black, African American, or African"
Below are the percentages for the remaining identified races:
white (8.1%)
white and Hispanic/Latina (5.2%)
Black, African American, or African & Hispanic/Latina (2.2%)
Hispanic/Latina (1.7%)
Asian and Asian American (1.1%)
All other races were less than 1%
Fill in the Blank: DAP notes should be submitted within ____ (number) hours of client contact.
DAP notes should be submitted within 48 hours of client contact.
True or False: Case Managers do not engage with the landlords and accompany the participants to search for units and be present during the lease up process.
False- Case Managers must engage with the landlords and accompany the participants to search for units and be present during the lease up process, so the participant understands their lease.
In the Families Program, who is the participant?
"Everyone in the household (i.e. spouses/partners, adult children as well as minor children"
True or False: According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia, Domestic violence caused homelessness for more than 50% of the adult population.
"True, Domestic Violence was the cause of the homelessness for 55% of the adult population."
Fill in the Blank: During the Housing Navigation Phase, the Provider shall have _____(number) participant contact per week. Of the weekly contacts, the Provider shall have a minimum of _____(number) face-to-face participant contacts per month.
During the Housing Navigation Phase, the Provider shall have one participant contact per week. Of the weekly contacts, the Provider shall have a minimum of two face-to-face participant contacts per month.
True or False: There is an optional Mandated Reporter Training located on the CFSA website that can be taken?
False- All PSH Case Managers must take the CFSA Mandated Reporter Training located on the CFSA website within 30 days of this training and house the training certificate in the HR files.
According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia, 62.2% of the population identified themselves as what gender?
"Man/male"
Below are the percentages for the remaining identified genders:
Woman- 35.6%
Different identity- 0.1%
More than one gender- 0.5%
Non-Binary- 0.6%
Questioning- 0.1%
Transgender- 0.8%
Fill in the Blank: According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia,___ (income-eligible benefit program) is the primary income for 57% of the adult population.
"TANF (Temporary Assistance for Needy Families)"
True or False: If the participant/HOH (in the navigation phase) is living in a unit (i.e. RRH, FRSP, Bridge, STFH etc.) the case manager must complete their two monthly in-person contacts in that unit.
True- If the participant/HOH (in the navigation phase) is living in a unit (i.e. RRH, FRSP, Bridge, STFH etc.) the case manager must complete their two monthly in-person contacts in that unit.
Fill in the Blank: If neglect or abuse is suspected, the ____(Position) should contact CFSA Hotline 202-671-SAFE. UIR is completed within 24 hours for each call to CFSA Hotline and report the concern to PSH Program Monitor in writing no later than the next business day following the suspicion
If neglect or abuse is suspected, the case manager should contact CFSA Hotline 202-671-SAFE. UIR is completed within 24 hours for each call to CFSA Hotline and report the concern to PSH Program Monitor in writing no later than the next business day following the suspicion
According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia, which age group had the most homeless individuals?
18 to 24, 25 to 34, 35 to 44, 45 to 54, 55 to 64, 65 to 69, 70 to 79, 80 to 89, 90+
"25 to 34" leading with 22.3 %
The following are the percentages for the remaining age groups:
18 to 24 (12.8%)
35 to 44 (20.7%)
45 to 54 (15.5%)
55 to 64 (19.0%)
65 to 69 (5.9%)
70 to 79 (3.5%)
80 to 89 (0.3%)
90+ (0%)
According to the "2024 Point-In-Time Count" of persons experiencing homelessness in the District of Columbia, what is the most prevalent disabling condition among adults?
"Mental health (31%)"
Below are the percentages for the remaining identified disabling conditions:
substance abuse (18%)
chronic health (17%)
physical disability (15%)
developmental disability (5%)
HIV/ AIDS (3%)
Fill in the Blank: During the Housing Stabilization Phase, the Provider shall have a minimum of __(number) face-to-face participant contact in a month, which shall be conducted in the home, and ___ (number) other contact for a total of ___ (number) monthly contacts.
one, one, two
Providers shall, at minimum, provide two (2) Case Management Contacts with every participant each month (one home visit, one other contact) unless it is requested by the participant, or it is determined by the Provider or the District that the participant’s level of stabilization needs are significant enough (e.g., medical, or mental health crisis, severe substance abuse, etc.) that Case Management Contact is required more often or less often to achieve/maintain housing stabilization or eliminate a crisis.
True or False: If children or dependents have issues attending school due to transportation barriers, the CM links the family to transportation resources
True- If children or dependents have issues attending school due to transportation barriers, the CM links the family to transportation resources
What are some ways to build rapport with your participants.
various answers...
(examples may include meeting client where they are, being responsive, dependable, and consistent)
How might the data from the "2024 Point-In-Time Count" interact with the services you'll provide as a CM?
Various Answers....
(examples may include engagement and cultural competency)
Fill in the Blank: During Housing Stabilization phase, the case managers will engage the landlord at a minimum every __(number) days to assess the participants management of the unit and their tenancy, so the case manager can assist the participant to continue stabilizing and maintaining their housing.
During Housing Stabilization phase, the case managers will engage the landlord at a minimum every 90 days to assess the participants management of the unit and their tenancy, so the case manager can assist the participant to continue stabilizing and maintaining their housing.
Which of the following is NOT a case management requirement for families:
Verify school enrollment for school age children
Support HOH in securing basic needs for each child or dependent
Ensuring referrals for pregnant family members to pregnancy resources
For children with Special Needs, supporting the HOH in referrals for assessment and/or special education advocate for an IEP or Student Support Plan (504)
For children (age 0-4 yrs old) where the HOH suspects developmental delays, the case manager supports the HOH in ensuring a referral to Office of the state Superintendent for Education (OSSE) for an early intervention assessment
For participants with minor children, there should be an effort to visually see and observe the children monthly, however all the minor children must be visually seen and observed at minimum every 90 days. (if CFSA is involved there must be contact and collaboration made and documented monthly, to ensure the safety of the children that are still present in the home).
None, all are a case management requirement for families: