CRM
100

Quotes should be tied to this type of account

What is the customer/prospect account?

200

Customers may have this set up in CRM for certain software manufacturers like Adobe

What are entitlements?

300

Your customer has two projects they're working on for two different solution practices. This is what you should create in CRM.

What is an opportunity?

400

Your customer wants to purchase a large quantity of either Lenovo or Dell devices this year. You should create different ______ for the products

What is an alternative?

500

Your customer wants to purchase a large quantity of Lenovo devices and Gumdrop cases with them. You should create different ______ for the products

what is a component?