GDOB Crew Behaviors
Behavior to ensure our guests order comes out right
What is SAY IT BACK
What is BE THE CALM, NOT THE STORM
7th person positioned on the deployment guide
Who is ORDER TAKER
Fryers secondary position with 5 people working
What is Slicer
Monitoring Sales, Beef, Labor & Cash
What is Hourly Check
Being familiar with the items on the menu and what comes on it
What is KNOW YOUR STUFF
What is BE A CELEBRATOR
How many people deployed before you can position 2 people on backline
What is 6
Runner's secondary position with 4 people or more
What is Fryer / Manager experience path
Primary Focus monitored through Frontline/DT Guest Zones
Friendliness
Completing the dining room quick check every 15 min. when possible and CAYG
What is KEEP IT CLEAN
What is BE A FLEXI-SCHEDULER
What is FL CASHIER & RUNNER
Backline's secondary position when there is 3 people or less
What is FRYER
Manager listens, monitors, & observes service & guest zones
Management Path
What is SAUCE IS LOVE
Listening, coaching, and training throughout the shift
What is BE A FEEDBACK MACHINE
Person covering backline while BL Slicer completing 4 hour. 5 people deployed
Who is FRYER
Execution of secondary positions prevent
What is Bottlenecks
Primary focuses for Fryer
What is Quality & Speed
What is a WELCOME
Manager positioned as Runner or FL register to ensure a great guest experience while managing the staff
What is BE MORE ON THE FLOOR
Positions that require a headset
What is SLICER, DT CASHIER, RUNNER, FRYER, ORDER TAKER
Communication of secondary position
What is Tip Top
These positions include accuracy as a primary focus
What is Frontline/DT & Backline