My Way or The Highway
Hours of PTO you get per pay period
What is 5.85 Hours?
This is the part of the T-Chart that is discovering how they do business with their current company
What is the Have/Current Situation?
Person that doesn't want you to be like your parents
Who is Dr Rick?
A type of discovery question that is also an item carried by Harry Potter and Your Fairy Godmother.
What is Magic Wand?
Our annual bonus program designed to promote a common culture and reinforce our annual business goals of growth and profitability.
What is Gainshare?
This is the part of the T-Chart that is discovering how they want to do business moving forward
What is the Want/Desired Situation?
Celebrity that gets asked for a picture in a sandwich shop
What is Engagement?
Voluntary organizations that share common backgrounds, identities, experiences and/or interests.
What are ERGs?
Questions that typically start with "How" and "What", and cause customer answers to be more than one word
What is an Open-Ended Question?
Improper way to talk on your phone at the store
What is speaker phone?
Tactical questions used by Dr. Meredith Grey to understand concerns of hospital patience and what we should do at the beginning of calls to understand customer situation.
What are Preliminary Questions?
An employee benefit that celebrates volunteerism, community involvement, and our purpose of helping people move forward and live fully.
What is VTO?
This is needed from the customer to begin uncovering GAPs in their insurance situation
What is Permission?
Lock and label with address
What you should not do with your trash cans?
An unanswered questions/concern from the customer and is also a term used in court on the show Law and Order
What is an Objection?
Progressive’s career development hub designed to help you move forward in your career
What is Career Central?
The two of the four parts that make up the discovery agreement
What is Ask Permission, Review Discovered GAPs, Request Agreement, and Catch-All?
Actor who portrays Dr. Rick
Who is Bill Glass?
A question type that allows the customer to add any missing information and is the goal of all Pokémon Trainers
What is a Catch-All?