What's the boundary?
What's the prompt?
Time is a circle
Ruh-roh!
Who's who
100

Your client has a 12-year-old brother and a 16-year-old sister. Brother plays soccer at the park 2 blocks away. Normally, he walks home, but we just got hit by a thousand-year rainstorm, so practice is cancelled and mom needs to pick him up. She wants to leave you and client at the home with his sister because it'll take less than 10 minutes.

What's wrong here? What are some solutions?

WE CANNOT BE IN THE HOME WITHOUT AN ADULT PRESENT. 

Mom needs to take kiddo (and maybe even you) for the pick up. Or you can wait at the home while she takes client. Or you can wait in your car until mom returns. 

100

Restating the whole question/instruction

Full verbal prompt

100

Request time off?

Fill out the ADP form, the RTO form, and inform family AND supervisor

100

Why can't I convert?

Did the authorization expire? (Check the dates on your code)

100

Who is our PS Clinical Director?

Bianca Uriarte

200

It's Christmas and family wants to get you a small gift. The small gift is a $25 giftcard to Dutch Bros. 

What's wrong here? What's the solution?

WE CANNOT ACCEPT GIFTS OVER $10.

You need to thank family, but politely decline.

200

Moving correct stimuli closer to our client

Positional/movement

200

Get coverage?

PUT IT IN THE POD!

Bonus - ask your supervisor on the case you need covered

200

My session note is being weird and won't close after I sign so I can get parents signature

Try logging out of CR and logging back in

200

Who are our Field Trainers?

Jacqueline Jaimes and Valerie Perez

300

Mom and dad both have to work this weekend. You're already doing 25 hours a week with client, so you know how to manage behaviors. Parents offer you $200 to babysit kiddo on Saturday.

What's wrong here? What's the solution?

THIS IS A MULTIPLE RELATIONSHIP.

We cannot have two different relationships with clients/their families.

However, if parents find a sitter (over 18) you can offer to do make-up hours while client is with the babysitter. This helps with missing hours and can be an opportunity to generalize the skills with another person.

300

A client is working on washing hands and stops at "place hands in water," so you say "what comes next?"

Indirect Verbal prompt

300

Offer coverage?

PUT IT IN THE PSP POD!!!!

Bonus - Let your supervisors know when you are available

300

I converted without parent signature

Go to billing, then timesheets, then type in the name of your client. Select the appointment. Go to the "actions" menu on top. Click "Sign as client."

300

Who is our PSP client services lead?

Elisa Leonardo

400

It's Valentine's Day! Your client made you a valentine card and gave you some candy.

What's the problem? What's the solution?

TRICK QUESTION

This is fine. Also, awwwwwww how sweet!

400

When learning to brush teeth, you place your client's hand directly on the toothbrush

Full physical prompt

400

Change my availability?

Update the availability form (can be done every 30 days, or after 90 days if you're a new hire)

400
I didn't stop my session clock

Tell your supervisor and document in your notes

400

Who do you submit an incident report for?

If you or your client are injured in session

What counts: anything sufficient enough to cause bruising, cut skin, bleeding, or pain

500

You're graduating this weekend (go you!). Your client's family knows about this. At your graduation, you see your client's family at the ceremony and you walk over to say hi. It turns out they came to see their neighbor's daughter graduate, but they brought you flowers since they knew you would be there.

What's the problem? What's the solution?

Running into your client's family in public isn't against policy. 

However, approaching them is breaking HIPAA. 

The flowers are iffy; we cannot accept gifts over $10. Is it a small bouquet that's under $10? that's okay. Is it a huge arrangement that clearly cost over $10? This is a problem. 

500

You are working on motor imitation and say "do this" and you clap your hands. Your client doesn't respond after 10 seconds, so you clap your hands again

Model prompt

500

Make make up time?

Create an additional appointment in 15 min increments and tag it as make-up

500

My data isn't pulling into my session note, there's all zeroes!

Did you choose "graph all and end session"?

500

Who can I ask for help?

Your primary supervisor who works with you on your case(s).