Fees & Billing
Versions
Features
Fun Facts
Frequent Contacts
100

Is Pro 1.5/3.0 billed retroactively or proactively? Where are they billed?

Proactively (charged in advance for the upcoming month - pay for August's billing in July); a billing agreement in their PayPal account).

100

What does PPCP4B stand for?

PayPal Commerce Platform for Business

100

Where can you locate recurring billing in Manager?

The add-on feature section of the home page OR the recurring billing section on the Service Settings tab.

100

Why are bananas curved?

Because they grow towards the sun.

100

How do you unsuspend an account if the unsuspend IP box is not available?

Have the customer complete a Manager password reset.

200

Is Pro 2.0/Advanced billed retroactively or proactively? Where are they billed?

Retroactively (Charged for previous month - August services will be charged in September); directly on their card or bank through Manager.

200

What version of Pro offers Fraud Management Filters? What version offers Fraud Protection Services?

FMF = 3.0 | FPS = 2.0

200

Why would a merchant use the hosted checkout pages?

So they are not responsible for PCI (Payment Card Industry) Compliance; SOL1816 & SOL6565

200

In 1518, a dancing plague took over a town in what country?

France
200

What are the 3 signs of carding?

Multiple transactions processed in a quick timeframe, low dollar or identical amounts, consistent customer information (names/addresses), repeated transactions from the same IP address, and several declines.
300

What is the account you use to research PayPal's billing of Pro 2.0 customers?

VPSPay

300

How do you integrate Pro 2.0 accounts?

With the four Manager login credentials.

300

What is the maximum failed payment attempts?

SOL7091: The number of payment periods the transaction is allowed to fail before PayPal deactivates the recurring profile.

300

What creature kills the most humans every year?

Mosquitos

300

What are 3 ways to prevent carding?

Use CAPTCHA, AVS, IP Geolocation Checks, track BIN, Velocity Checks, authorization and capture, or 3D-Secure.

400

What type of organizations can set up the prepay option through invoicing for Pro 2.0?

Government entities and educational organizations.

400

Where is the virtual terminal located in a Pro 3.0 account?

In the tools section of PayPal.com account.

400

What must be included in email received from the customer to request recurring billing be enabled?

SOL7091

- First and Last Name

- Merchant Log In ID

- What feature they want enabled (recurring billing)

- Acknowledgment of the additional charge ($ amount)

400

What is the only food that truly lasts forever and will never spoil?

Honey

400

What roles should be assigned to the user created for integration purposes?

API Full Transactions

500

We charge up a fee up to what percentage if a merchant does not include Express Checkout on their website when using PayPal Payments Pro?

1%

500

How much does Pro cost for US and Canada customers? How much does PPCP4B cost?

$30 USD/$35 CAD;  PPCP4B is free!

500

What is the multiple transaction option in Virtual Terminal used for?

Mass transaction delayed captures, credits, and voids.

500

What was the last letter added to the english alphabet?

J

500

What is it called when a customer has PayPal AND American Express as their processors? Who handles that contact?

AMEX Split Dial handled by Payflow; SOL8049.