SitLead
What are you diagnosing in the SitLead model?
The development level of an employee on a specific task or goal.
What are the five parts of the Performance Management cycle?
Planning, Monitoring, Developing, Rating, and Rewarding
What are the three aspects of our communication?
Words, Tone, and Body Language
What are the five conflict styles?
Compromising, Competing, Avoiding, Accommodating, and Collaborating
When an employee has low competence and low commitment what development level are they?
D2
What are the rating levels for LE Staff in the MBC program?
Level 0, Level 1, Level 2, Level 3
What percentage of your communication comes out through your tone of voice?
38%
What are the five effective characteristics of a team?
Trust, Conflict, Commitment, Accountability, and Results
If your employee is a D3 on a task, what type of direction and support do they need from you as the supervisor?
Low direction, High support
What does it mean when you rate a direct-hire employee at a Level 3 on a performance goal?
They reach the benchmark for a "good job." It means they are fully achieving their goals.
When giving redirecting feedback what does the "C" stand for? And what you should share with an employee when you give the feedback.
Consequences. This should inform the employee about what will happen if the state behavior does not change.
What are the two aspects of commitment?
Buy-in and clarity
What are the elements of a SMART goal? And what order should you prioritze them?
Specific, Motivating, Attainable, Relevant, and Trackable. STRAM
What are the four Foreign Service Precepts that you are evaluated on in your EER?
Fidelity, Management, Leadership, and Knowledge
What does "BIRA" stand for? (List what the "A" stands for in redirecting and reaffirming feedback.)
Behavior, Impact, Reaction, and Alternative/Affirmation
List the four cultural dimensions we focused on in class this week.
Social orientation (individualist vs. collectivist), Reference to Time, Communication (high context vs. low context), and Power distance
What are the 7 directive leadership behaviors?
1. Setting SMART goals 2. Showing and telling how 3. Establishing timelines 4. Identifying priorities 5. Clarifying roles 6. Developing action plans 7. Monitoring and tracking performance
Where can you find the Department Awards Program in the FAM?
3 FAM 4800
What are the three triggers that can be activated when receiving feedback?
Truth triggers, Relationship triggers, and Identity triggers
What are the three criteria that define an action as harassment according to S/OCR?
1. Unwelcome conduct 2. On an EEO protected basis 3. That unreasonably interferes with one's ability to do their job