IT'S IN THE ONENOTE
You can find phone stats from the day before here
What is the Bulletin Board?
A referral from a non-Baptist physician
What is a community referral?
Eval arrival time
What is 15/30 minutes early?
For a patient with Traditional Medicare A & B, this insurance plan must be allocated.
What is Medicare B?
Steve
Who is our AQM Robot?
786-576-0452
What is our fax number?
A community patient with Humana Medicare HMO
What is needs prior auth?
Max. number of evals in 8+ hour workday
What is 5 evaluations?
Status for Chartlinks Referral
What is "Needs insurance authorization"?
Rehab facility closest to new call center
What is Kendall Off-Site?
P.T. the Pineapple
What is the bulletin board?
Modified Barium Swallow
What is Diagnostic Scheduling?
Therapy treatments once a week for 8 weeks
What is pelvic floor therapy?
Peds speech patients with Cigna can be scheduled here
What is Bethesda?
Our favorite tree in the old call center
What is a Mango Tree
CPT codes, site Tax ID/NPI, site billing address
What is insurance tab?
Active patient with new RX for the same diagnosis
What is continuation of care?
Given to vertigo patients at time of scheduling
What are Vestibular Preps?
Mandatory step when BHOC patient who requires auth is scheduled at BHM
What is the OBH auth box?
Friday emails with BHSF updates and employee giveaways
What are Pineapple Slices emails?
The quickest way to find an answer
What is the search bar?
Patient calling with a "headache" diagnosis
What is a nontherapeutic diagnosis?
Nonemergent patient scheduled without prior auth yet obtained
What is a BHOC patient?
Often required prior to starting therapy
What is an authorization?
Amount of combined quarterly and appreciation bonus on the Dec. 18th paycheck
What is $1,000 plus the quarterly bonus?