CURRICULUM
Curriculum does not price courses, so they must first receive Student and/or GSA pricing from which individuals in order to add new courses to Firebird.
Who are Ned or Ali?
How many classrooms are in rotation to use for training?
What is 8 classrooms
This person creates a timeline, assigns tasks, manages documents, and keeps everyone in communication.
Who is the Director of Capture/Billy
The tool the Sales team use for quoting and does it link to any Firebird.
What is Panda doc and it DOES not link to Firebird
The sales team gives this to marketing to improve campaigns.
What is feedback on lead quality and target markets.
NTCs put these at the desk of our students.
What are Pen, notepad & name tent
Employees accrue this benefit based on their length of service, which can be used for vacation, personal days, or illness, and must be requested in advance.
What is Paid Time Off (PTO)?
Some course materials come directly from publishers and vendors and are not found on the Phoenix TS Site shared drive. Phoenix TS-owned materials can be found in SharePoint in the Curriculum Folder, but in which subfolder.
What is "Curriculum Development and Delivery" Folder?
This anti-virus software is used for our staff devices.
What is MacAfee
This stage lets senior management check if the proposal meets all strategic and RFP needs.
What is the Final Review?
In the context of proposal review, why is defining roles and responsibilities essential.
What is to reduce unnecessary repetition and improve efficiency
This is the most important factor when picking a marketing vendor.
What is cost-effectiveness?
The best cookie dough brand for our students
What is Pillsbury
Receipts should be turned in to Accounting within this time frame after making a purchase.
What is 24-48 hours?
This number from Firebird links the Firebird course page to the Phoenix TS website and Cyber Phoenix
What is the course ID number
This is the number of seats in our biggest classroom.
What is 32
This person works with Operations, Chief Strategy Officer, and Curriculum to ensure proposal pricing is accurate and competitive.
What is the Price Desk/AKA Ali?
How often does the sales team meet to discuss goals, accounts, and sales activity and talk through problems and solutions?
What is DAILY at 8:30 AM and anyone even on other teams I welcome to join us.
You contact this team if you need a course updated on the website.
What is the curriculum team?
This is the most frequented complaint of students in the office
What are HVAC issues
This team is responsible for clarifying the mapping of contract CLINs to scheduled classes, especially when quantities exceed five or more with the same amounts.
What is Capture?
This vendor grants the CISSP certification
What is ISC2
The latest version of Office that we currently use
What is Microsoft 365
What is the Go/No Go/Hell to the Yes or Hell to the no step?
This first decision step checks if the opportunity fits Phoenix TS’s abilities and if requirements can be met on time.
The minimum number of different tools (programs/people) the Sales team needs to contact or access to provide a quote to a customer.
What is 3?
(Firebird, PandaDoc, Website, Ali, Zoho)
The sales team often asks marketing for this to use in presentations.
What is a high-quality slide deck?
This instructor is a constant student-favorite
Who is Carlo Tannoury
The correct way to request pricing includes checking the master price list/FB or submitting a pricing request through this platform.
What are the master price list/FB and Panadoc?
This document provides the summary of a course
What is a Course Outline?
The number of ISP services we have
what is 2
Who is the Chief Strategy Officer/AKA Ned?
This team member works with the Capture Team Lead and Curriculum to gather requirements and confirm partner costs.
"This term refers to the moment when a salesperson successfully gets the customer to commit to a purchase."
What is "closing the deal"?
The marketing team helps operations by creating this to fill classes.
What is customer demand?
The three main POCs for DISA IT
Who are Nate, Melissa & Kevin
This document is primarily used to verify the accuracy of a vendor's invoice before payment is made.
What is a Purchase Order?