PTT Role
The Virtual Health Technician can call PTTs for help with equipment for non-clinical reasons. Name one of those reasons for calling for Telemetry or Capnography.
What is Lead off, battery low, calibration
PTTs manage the inventory of Keyboards and mice. If a keyboard or mouse had to be replaced, describe the process for replacing the broken keyboard.
What is use a keyboard from PTT stock to replace and place an ITSM ticket.
What laws protect a patient's health information?
What is HIPPA
What is OneSource. If you find that you are missing punches, please enter an exception in the exception log.
You see an isolation sign for "Enhanced Isolation" on the door of a patient who's room you need to enter. You have forgotten what you need to do prior to entering. What are your resources to help?
What is read the sign on the door or search the Source for Infection Prevention for more detail.
Scanners are often reported as broken. What is the first intervention to troubleshoot the broken scanner?
What is rescan the barcode to repair the device.
MAIDET is the framework for communicating with our patients. What does MAIDET stand for?
What is Manage Up, Acknowledge, Introduce, Duration, Explain, Thank.
The new schedule period has opened. You want to enter the dates that you are requesting to be off (RDO) into the schedule. Where do you go to do that?
What is Teams> (provide detail here)
Electrodes will dry out if left in an opened package. Once you reseal them in an airtight bag, how do you properly label the bag?
What is an expiration date 28 days from the date of opening.
Every sani-cloth as a contact time, or a dwell time. This is the time the surface has to sit for the disinfectant to work properly. What is the dwell time for bleach wipes?
What is 4 minutes.
I need Clarity is a safety initiative to help our staff feel psychologically safe to speak up when they see something wrong. If this phrase is used what is the recipient expected to do?
What is pause, recognize a safety concern is being raised and respond as appropriate to the situation.
Flu Vaccines are mandatory for UCHealth employees (unless there is a religious or medical exemption). Where will you go to see available vaccination dates?
What is My Health Connection.
A rapid response is called in your zone. What is the PTT role during a rapid response?
What is bring the Avasure camera into the room so the VICU nurses can visualize the patient and advise the staff.
Alaris pumps have IUI Connectors that can be damaged by not following instructions for proper cleaning. What do we use to protect the IUI Connections prior to the bleach wipe?
What is an IUI cover?
What is occurrence reporting. Also used to report safety concerns, and nonprofessional interactions with coworkers.
Maintaining an AHA BLS is mandatory for your job role and when it expires, all your access will be shut off until a current card is obtained. When does your certification need renewal?
What is by the last day of the month of expiration.
What is communicate to the charge nurse that you will be leaving for your equipment rounds and you'll be back in one hour to resume "blue phone" calls.
Cleaning the Alaris pumps are integral to good, safe patient care. Describe in detail the process for correctly processing and cleaning dirty alaris pumps?
What is apply IUI covers and wipe down with bleach wipes, ensuring not to get cleaner on IUI connectors. Use 70% alcohol on a soft bristled brush to clean the IUI connector sites and check for erosion.
The "E" in MAIDET stands for Explain. Give an example of how you might explain your role to the patient.
What is I'm a patient technology technician. My role here is to apply and troubleshoot technology like "X" and ensure it's working for your safety.
It's 3am. I'm having some downtime after completing my equipment rounds. Because I'm a professional who takes initiative to find places where I can be helpful, what things might I do?
What is round on my co-workers to make sure they are doing ok, clean up the soiled utility or clean utility. Ensure rooms are ready to go with technology plugged in, in good working condition and ready for a patient admit.