Public Health Leadership Communication Skills

Verbal

100

This category of skills are part of a conversation continuum that can change a public health leader's views.

What are DIALOGUE, DISCUSSION & DEBATE?

200

This communication skill conveys empathy for and acceptance of the other person's message.

What is ACTIVE LISTENING?

300

This requires being well prepared and rehearsed to increase audience engagement.

What is PUBLIC SPEAKING?

400

When structured, this verbal communication skill includes a set of standard questions.

What is INTERVIEWING?

500

This skill depends on both the speaker's credibility and the audience's ability to receive the message and evaluate it objectively.

What is FEEDBACK?

Non-Verbal

100

One advantage of this overall communication skill is that it contributes to the creation of a permanent record

What is WRITTEN COMMUNICATION

200

In order to maintain this skill, leaders must monitor technological advances.

What are COMPUTER SKILLS?

300

This skill helps leaders remember ideas and share them with others for collaboration.

What is JOURNALING?

Mixed Verbal/Nonverbal

100

This skill targets people who are empowered to make changes that affect others.

What is MEDIA ADVOCACY?

200

This skill involves a shift of decision-making with clear boundaries and dimensions.

What is DELEGATION?

300

This skill provides guidelines for building a paradigm that includes the adoption of an existing mission and vision.

What is FRAMING?

400

One guideline for this skill is to plan a careful agenda that encourages dialogue and discussion.

What are MEETING SKILLS?

500

This skill applies commercial techniques to public health programs seeking behavior change of target audiences.

What is SOCIAL MARKETING?