Guided Process
Business Rules
Multiple Programs
PSS Data Model
100

PDF forms don't help a user through a process, but instead ask a user for all information, even when it is not relevant.  PDF forms are the opposite of human centric.

What is the difference between a PDF form and a Guided Process?

100

Accommodating legislation changes is easier with a ...

What is a Business Rules Engine?

100

What secret ingredient is needed to run multiple programs on a single platform?

What is "low code"?

100

This PSS object was used creating an application for LIHEAP in our exercise

What is Individual Application?

200

Instead of authoring paragraphs of text for requirements or user stories you can do this...

What is collaborate with IT or a SI on the business process in real time
200

New legislation is going into effect on Jan 1 2023.

What feature can be used to managed different policies that are effective at different points in time?

What is Effective Date versioning?

200

True / False: In Salesforce, all data presented to a user must be stored in Salesforce.

What is "false"?

200

This set of objects are for inspectors, auditors and compliance officers to go through a set of tasks to ensure regulations are being followed

What are Action Plan Templates, Regulatory Code, Violations, Enforcement Actions?

300

A picture is worth a thousand words. The biggest risk to any project is building the wrong thing.

Instead of mockups, OmniScript helps you...

What is get the Requirements Right?

What is low code business process without mockups, lengthy requirements / user stories, etc

300

A citizen contacts an agency to understand why their application was denied.  What feature can be used to explain why a citizen was denied?

What is Decision Explainer?

300

In order to prototype what data will look like in a Flexcard, this must be done first

What is add hard coded JSON as a custom data source?

300

What objects capture the activities regulated by a specific agency?

What are Regulatory Authorization Types, Dependencies, Regulatory Authority, etc.

400

An SI says they will need four weeks of discovery and data model work before development work can begin, you respond with..

What is "Oh Hell No!"?

400

What types of programs typically have business rules that change frequently?

What are Licensing, Grants, Social Services programs?

(any program or funding that originated by legislation)

400
What property must be set on a Flexcard, for it to be added to another Flexcard?

What is "Is Child Card"?

400

This object helps inspectors mitigate conflict by telling a citizen why something is being inspected / audited

What is Regulatory Code?

500
Your IT team says the next project is going to go even faster because

What is "reusable processes"?

500

True / False: Business Rules can be configured and modified independently of processes, batch jobs, integrations that may use the business rules.

What is "true"?

500

What complexities of using one platform for multiple programs require low code capabilities?

What are User Experience, Business Process, and Business Rules?

500

By building a custom data model, you lose the benefit of Salesforce investment in the Salesforce data model, but a bigger issue is ...

What is "Alignment with Salesforce Ecosystem"?

What is "own and maintain your own data model"?

What is "risk of scalability or sharing model issues"?