What is Purchasing Power?
When was PPC founded?
2001
What is another name for Hybris?
Cscockpit
What is the Eligible Employment Statuses for Federal Government Postal Office?
Full Time, Part Time, Retiree
What does ODP stand for?
Order Document Processing
How many months can you keep a paystub on file?
default 36 months (Always check Mindtouch for the employer)
What is the Benefit of using Purchasing Power?
Disciplined Purchasing.
No Additional Fees.
All Inclusive Price.
How do you search in Hybris?
Name, Email, Phone#, CID
What is the payback term for Arkansas State Employees?
6 or 12 months
What Queue does Backoffice work?
Main queue, Operators
Can a customer combine pay from separate employers to meet the salary requirements?
No, Customers cannot combine different pay. in the event that there are two different pay types from the same employer the higher one will be taken.
What is the promo code for new members?
1WELCOME24
Using the CID 302576641, what is the allotment for order 43056089?
$56.05
What are the required Documents for the Boeing Company?
In addition to the authorization page, employees will need to submit a Direct Deposit Confirmation
What does an agent click to claim a message?
Grey box/Grey Notebook/Grey burger
If the customer is retired, what proof of income should they submit since they do not have a paystub?
For FED GOV, SSA, AFGE customers submit and Annuity with a minimum of 20k year to date
What organizations does Purchasing Power volunteer with? (name at least 2)
Habitat for Humanity
• Atlanta Community Food Bank
• Children’s Restoration Network
• Families First
• Partnership Against Domestic Violence
•Open Hand
• Ronald McDonald House Charities
• Relay for Life (American Cancer Society)
• Paws Atlanta • Safehouse Outreach
When was the salary confirmed for CID 302576641?
04/23/21
What are the Additional requirements for Norton Healthcare?
Norton Healthcare employees cannot participate in the program if they have a wage garnishment that is current.
What happens when an agent cannot work the message?
Escalate to TL
What does it mean when the Salary shows Null?
If a Customer's salary indicates Null in Hybris, refer to the Client page to see how the Customer's salary is reported.
What is Purchasing Power Select?
Purchasing Power Select is an invitation only program that we are offering to previous Customers, of terminated Clients, who are in good standing.
We are introducing the program in phases so the Customer may receive an invite soon if they’re eligible.
what is the Salary requirement for CID 311864085?
16,000
What does DCD mean?
Deceased
What are the Exception(s) for Allotments?
When processing the NFC allotment masked allotments are acceptable if the customer has spent $25,000 or more. Now if the customer has spent less than $25,000 with a masked allotment sent proper alert.
If a customer already has an active allotment with payments to Purchasing Power and is making another purchase, the customer does not need to complete SET-UP a new allotment if the current allotment covers both orders. Please approve the document based on this exception alone.
Yes! If the customer Allotment is set high enough to cover the previous and new orders, we can accept it.