Communication Processes, Principles, and Ethics
Local and Global Communication in Multicultural Settings
Informative Communication Versus Other Forms of Communication
Obtaining Information from Various Sources
Persuasion and Its Rhetoric Appeals
Logic and Reasoning
Ethical Persuasion and Persuasive Techniques
Argumentation and Argument Building
Academic Writing
100

Which element of communication refers to the individual who generates and sends a message?
A. Receiver
B. Sender
C. Channel
D. Feedback

B. Sender

100

What is the main purpose of tertiary sources?
A. To provide a first-hand account of events
B. To analyze and interpret primary sources
C. To compile, index, or organize other sources
D. To share new discoveries and original research

C. To compile, index, or organize other sources

100

When a speaker shares personal experiences and emotional stories to connect with the audience, which rhetorical appeal are they primarily using?

A. Tone

B. Logos

C. Pathos

D. Ethos


C. Pathos

100

Which of the following best defines ethical persuasion?
A. Using emotional manipulation to convince others.
B. Influencing beliefs or behaviors in a respectful and honest manner.
C. Convincing others through fear and intimidation.
D. Exaggerating claims to gain agreement.

B. Influencing beliefs or behaviors in a respectful and honest manner.

100

Which point of view is commonly used in academic writing?
A. First person
B. Second person
C. Third person
D. Subjective opinion

C. Third person

200

During a meeting, Maria notices that one of her colleagues is frowning while she presents her ideas. How should she interpret this reaction?
A. As a form of verbal communication
B. As a type of feedback in non-verbal communication
C. As a distraction or noise
D. As a misunderstanding of the message

B. As a type of feedback in non-verbal communication

200

Evaluate the following scenario: A student wants to include an encyclopedia entry in their research paper. According to the CRAAP test, which criterion would most affect the use of this source?
A. Currency
B. Authority
C. Purpose
D. Accuracy

C. Purpose

200

A persuasive advertisement uses shocking imagery to elicit strong feelings of fear about a health risk. Which rhetorical appeal does this exemplify?

A. Ethos

B. Logos

C. Pathos

D. Tone

C. Pathos

200

If a speaker uses statistics to support their argument, which type of appeal are they employing?
A. Pathos
B. Ethos
C. Logos
D. Bandwagon

C. Logos

200

In academic writing, what role does deductive reasoning play?
A. It is used to entertain the reader.
B. It provides a logical path leading to the conclusion.
C. It is irrelevant to the writing process.
D. It adds emotional appeal to the writing.

B. It provides a logical path leading to the conclusion.

300

A global non-profit organization wants to address cultural differences when providing services in different regions. What approach would best help them accommodate local customs while still fulfilling their mission?
A. Implement a standard set of practices for all regions
B. Consult with local leaders and adapt their services based on local customs
C. Disregard local practices and focus on their core mission
D. Encourage the locals to adopt practices from their headquarters

B. Consult with local leaders and adapt their services based on local customs

300

If a researcher is using a bibliography that lists studies on the effects of sleep on cognition, which type of source are they using?
A. Primary
B. Secondary
C. Tertiary
D. Analytical

C. Tertiary

300

When comparing the effects of two similar medications, a doctor concludes that if one is effective the other is likely to be effective as well. This is an example of which type of reasoning?

A. Analogical reasoning

B. Abductive reasoning

C. Inductive reasoning

D. Deductive reasoning

A. Analogical reasoning

300

What is the purpose of using rhetorical questions in persuasive communication? (Understand)
A. To demand an answer from the audience.
B. To create emotional engagement and provoke thought.
C. To clarify information presented.
D. To present statistical data effectively. 

B. To create emotional engagement and provoke thought.

300

When writing an academic paper, what is the importance of developing a thesis statement?
A. It adds length to the paper.
B. It provides a specific, debatable argument that guides the paper.
C. It allows for personal opinions.
D. It is not necessary in academic writing.

B. It provides a specific, debatable argument that guides the paper.

400

Analyze the following situation: During a team meeting, a member assumes that everyone from a certain country is untrustworthy due to past experiences. Which intercultural communication barrier does this illustrate?
A. Discrimination
B. Anxiety
C. Stereotyping
D. Cultural Imposition

C. Stereotyping

400

Which of the following is the primary purpose of informative communication?

A. To change the audience’s behavior
B. To convey information clearly and accurately
C. To entertain the audience
D. To express personal feelings

B. To convey information clearly and accurately

400

Which of the following strategies best exemplifies the use of ethos in a persuasive message?
A. Citing scientific studies to support a claim.
B. Sharing personal stories that evoke sympathy.
C. Quoting a respected expert in the field.
D. Using humor to engage the audience.

C. Quoting a respected expert in the field.

400

Which technique would be considered an appeal to emotion?
A. "Many experts agree that exercise improves health."
B. "Imagine how proud you'll feel when you reach your goals."
C. "Studies show that 80% of people benefit from regular exercise."
D. "If everyone is doing it, it must be right."

B. "Imagine how proud you'll feel when you reach your goals."

400

Which step is crucial for ensuring that the sources used in an academic paper are credible and reliable? 

A. Using a website found through a search engine

B. Verifying the author’s credentials and checking the publication date

C. Citing popular blogs and social media posts

D. Quoting sources without checking their origin

B. Verifying the author’s credentials and checking the publication date

500

A student from a different cultural background dresses similarly to their classmates and adopts their speech patterns to blend in. Which strategy is this an example of?

A. Separation

B. Cultural blindness

C. Accommodation

D. Assimilation

D. Assimilation

500

You are tasked with evaluating the quality of an online article for a class project using the CRAAP test. Which aspect would you focus on to determine if the information is up to date?

A. Purpose

B. Authority

C. Relevance

D. Currency

D. Currency

500

When a company uses celebrity endorsements to promote its products, which rhetorical appeal they are primarily leveraging?
A. Logos
B. Pathos
C. Ethos
D. Tone

C. Ethos

500

Which of the following statements best exemplifies the principle of scarcity in ethical persuasion?
A. "You can purchase this product with a money-back guarantee."
B. "Only a few items left in stock—act fast before they’re gone!"
C. "This product is backed by numerous customer testimonials."
D. "Research indicates that this product improves performance significantly."

B. "Only a few items left in stock—act fast before they’re gone!"

500

Which statement accurately reflects the importance of a formal tone in academic writing?
A. It ensures that the writing is informal and conversational.
B. It helps to maintain objectivity and professionalism.
C. It makes the writing more relatable to the general public.
D. It allows the writer to use slang and abbreviations.

B. It helps to maintain objectivity and professionalism.