Checking Accounts
Overdraft
Digital Banking
Welcome Call and Conduct Compass
Savings and CD's
100

Which account offers additional benefits for active and reserve members of the military who have their military base pay direct deposit with Chase? 

Chase Premier Plus Checking 

100

What is the overdraft fee amount?

$34

100

What product would you recommend to a client that wants an automatic way to build their Chase savings?

Autosave

100

Who is the head of Virtual Bank?

Shelby McDaniels 

100

What is the grace period to perform any actions on a CD?

10 days

200

What product is a great solution for clients who want a simple checking account that requires no minimum deposit to get started, provides access to direct deposits up to two days earlier, low monthly fee and no overdraft? 

Chase Secure Banking 

200

What are the three type of accounts that are NOT eligible for this service?

First Banking,High School Checking ,Secure Banking

200

How much does Credit Journey cost?

$0

200

How many weeks will you be in training? 

10 weeks

200

What is the minimum deposit amount to open a CD?

$1,000

300

What product owned by the parent/guardian and comes with a debit card for their child, teaches kids the money foundations of spend, save, and earn? 

Chase First Banking 

300

What is the cut off time to avoid the overdraft fee?

11pm ET

300

Using card payments from the app instead of a physical card carried with you?

Digital Wallet

300

How many overdraft fee refunds can a customer request in a calendar year?

Three fee refunds per calendar year 

300

What savings product is best suited with clients with minimum of $300+ balance at beginning of each day or $25+ in total autosave?


Chase Savings

400

In order to avoid monthly fee this account must have a electronic deposit of $500 or more, or balance at the beginning of each day of $1,500 or more, or average beginning day balance of $5,000 or more in combine qualifying linked deposit and or investment accounts

Chase Total Checking 

400

What does standard overdraft pay?

Checks, Automatic Payments (e.g. recurring phone bill, mortgage or utility bill),Recurring debit card purchases (e.g. movie subscriptions or gym memberships)

400

What can you set up to track account activity such as balances, large transactions, etc;

Account Alerts

400

How many days do you have to report a personal arrest? 

No later than 2 business days after incident 

400

How can a client earn a relationship interest rate on a CD?

Linked to a Chase personal checking account

500

How can the monthly service fee be avoided on a Chase Private Client account? 

(Two ways) 

Average beginning day balance of $150,000 or more in combination of this account and linked qualifying deposits / investments OR Linked Chase Platinum Business Checking account

500

What is Overdraft Protection?

 Allows you to link a Chase savings account as an Overdraft Protection backup account to your checking account to help pay any overdraft transactions that may occur.

500

Check account balances, view statements, transfer funds, and pay bills and people from almost anywhere without the hassle of writing a check. Now with eBills it’s even easier to manage, view and pay your bills all in one place with Chase Bill Pay. 

(Two part answer)


Chase Online Banking and Online Bill Pay

500

If you need to perform transactions on your own accounts, What can you do?

Chase Mobile App. ▪ ATM ▪ Chase.com

500

What are three benefits that are included with the Chase Premier Savings account?

*Earn Premier relationship rates when you linked to qualifying checking account

*No Chase fee at non-Chase ATMs

*No Chase fee on incoming wires