SALES PROCESS
I have to speak to my husband/spouse/other
What is an Objection
Scooter/Power Wheelchair
What is the @ symbol?
CMF / CMN
What are Leads in my Database? Call Me First / Call Me Next
oh, your cousin is looking to cruise
What is asking for a referral?
100
What is number of Dials needed in a Day?
Intro/Qualify/Presentation/OBJ/Close
What are the 5 Steps to the Sales Process.
F, E, I, J, 3
What are Pax Codes?
60%
What is the minimum % required to request New Leads?
This is my cell
What is OPT In for Texting/VCARD?
4:30
What is Talk Time Needed in a Day?
How does that Sound..
What is a Temperature Check?
Cane, Walker, CPAP, BIPAP, Segways
What is Pax Code U? in addition to the code, document the booking comment field with a brief description of the guest's ‘other’ special needs.
Potential Sailing, CTI Contact, Future Appt
What is a Protected lead?
I Facebook
What is inviting to your FB Group?
"GOLD"
What is Prospecting?
Mobility Device
What is Special Needs?
LTD MOB, GST Can Not Step up, Needs Level surface, GST aware MAX Doorwidth for Device 31", Asst Rails in bathroom, complete turn space, no tender ports /
GST SRCH/ NO TA/ SPECL NEEDS SCOOTER-NOT PREG/ ADV EDOCS/ ADV TRVL DOCS/ ADV CVP-GTS ACCEPT BOTH/ ADV PENALTY/RECAP/ADV GST of CCTC
What is Documented Booking History?
Guest with Potential Sailings
What are Fence Sitters?
Offer 2, No Contact
What is Texting? You should be doing this during your meetings or First thing in the morning
Available
What is going on the CVS Line?
Travel Advisor
Are you currently working with a Travel Advisor/Agent?
IKNOW 6785
What is Guest Access Cheat Sheet?
Getting New Leads Daily, if you are Eligible
What is Requesting New Leads?
BK57L3 to the Western Caribbean on the Carnival Breeze, Jan 5-9,2026 Cabin 1234, Final Payment date 11/04/2025....
What is a Recap?
Card
What is Going for the Close on Every Call? What is Closing?