November Release
What setup pages were eliminated to streamline the setup process.
LEGACY PORTAL SETUP PAGES
What Support Product should you select when escalating a case scenario below:
1. ePayment Shows Pending for more than 5 business days in Propertyware, Settled in JH.
2. ePayment shows pending for more than 5 business days in both Propertyware and JH.
1. Propertyware
2. Realpage Payments
This is displayed in the landing page when an applicant selects Apply Now.
Posting Title
What was changed or added in the New Application Portal?
We added a Submit Payment page that allows applicants to confirm their payment info before sending the payment for processing.
This is the Case Priority one should use when a Work Around is available.
P3 - Major
This is a new button visible on the Bill Pay section when Propertyware detects the origination of a duplicate payment.
Clear Pending EPayment
You can use the button to resolve the issue immediately, or a Propertyware task automatically resolves the problem overnight. If you attempt to pay bills while this situation exists, a message alerts you, "Propertyware has detected a pending bill payment that requires your action to update properly.
What was revised in the Tenant Portal Resend Email feature? (mention all)
What was Added under My Account in Propertyware Maintenance?
Select Number of Rows to Display or Default # of Rows Shown per page.
What was disabled in the New Application Portal to ensures that the information your applicants provide is accurate.
Browser's Autofill feature
For the Audit Log for ePayments, what details will show in the report?
Standard reporting shows details of what changed, when the change was made, and by whom.
This is the Support Product you should select in Salesforce when the case/issue is about "Projects did not sync to Propertyware".
Propertyware Maintenance
This is now displayed along with the account name to provide more consistency and better visibility to general ledger account numbers when viewing Management Income Mapping details.
Account Numbers
As part of the payment process, applicants must also ___________ along with the billing info.
Supply a phone number
What changes were made on the Audit Log?
To include changes made in Propertyware at Setup > Administration Setup > ePayment Settings.
To protect against inaccurate management fee calculations, we added validation with warning messages when Management Fees are tied to any account other than the standard Income account type.
Messages displays when you are: (Mention All Three)