Situations
A student comes to me worry about their grades, what steps do I next take to help them?
Active listening. Encourage open communication with professors, office hours, student success center, accessibility support... How are they handling stress? What are their outlets?
I have a question but not sure what resource to contact on campus. Its Tuesday at noon.
Call, text, or email Sydney
There was a crime on campus, what act ensures the school reports it?
Clery Act
Student comes to my room and wants to talk. Should I invite them in to speak?
Redirect to a private but public setting. You stay near the door
A student comes to me with roommate problems. They just are not getting along! What do you do?
Active listening. Refer to RA/ Office of Res. Life.
I have a question about an upcoming PWE assignment. Its Thursday at 7pm.
Email Sydney or wait till tomorrow after 9am to call/text
What act helps to protect your student records?
FERPA- Family Educational Rights and Privacy Act
I am at my floor meeting and want to be helpful so I gave my personal cell phone to the students on my floor. Was this the right thing to do?
No. Do not share socials or private information with anyone. Share: Group Me. Raftr. PWE socials.
Student comes to me because they just cannot find a fit on campus, they feel like they do not belong. What do I do?
Active listen. Refer to student life (online or in person) walk them over to Emily or Stephanie, connect them with their RA or URec. Validate and refer to Personal Counseling if warranted.
I have an immediate concern for a students well-being. They are not in a life threating situation but this should not wait. Its 11pm on Saturday.
Call on duty phone or public safety
I have a prescription for medical marijuana, Can I bring edibles on campus?
NO. We receive federal funding
A student disclosed to me that their professor told her that her "top was to low", implying it was distracting or wrong of her to wear it. You disclosed right away that you are a mandated reporter. She does not want it reported- she is worried about the outcome! What do I do?
Reinforce that you have to report when you hear of misconduct, it is the law. Reassure! No action can be taken against her. Active listen. Refer to Megan, Wellness Center (or Pro Staff if needed). Educate on Avalon and First step.
I am walking to my room in Shiple near 2am and a student is stumbling trying to get to their room, eyes glazed over, holding onto the wall to walk. I am worried abut their safety. What do I do?
Assess the situation. Approach, question, and assess Call Pro Staff Duty Phone. Stay present. Continue to assess. Keep track of times and people present as the situation moves on. Write a Maxient report.
A student is throwing up in the Shiple bathroom, her friends are with her- giggling loudly, slurred speech, not walking straight. It is 10 am on a Monday.
Call Res Life pro staff or front desk. Document and report on maxient
What does the Title IX act help to protect?
Equal treatment for everyone in schools, sports, and school safety
A UDM student, also a friend, is having a hard time with their mental health. It sounds scary and like they are struggling. I listened but they will not walk to the Wellness Center with me when I asked. What do I do?
Active listen. Can report through the BIT Team for further investigation. If worried about the immediate well-fair of the student, call Wellness Center (M-F 10-4). Pro Staff after hours. Or Public Safety anytime.
A student comes to me, tearful, unable to speak in full sentences. I am able to understand that something sexual inappropriate happened. Its 6pm on Friday. What do I do?
Remind them that you are a mandated report. Active listen. Call Pro Staff Duty Phone. Keep track of time and who is present. Writer Maxient report.
A student is passed out in the SU bathroom, not moving when I make loud noises. Its 3pm on a Tuesday.
Call EMS then Public Safety. Maxient Report!!
What rights and services are provided to a student under the Clery Act if they are a crime victim? Name at least 3.
My friend, who is also a UDM student, comes to me to express that she was been sexual assaulted. How do I handle this situation?
Start by disclosing you are a mandatory reporter. Explain what that means. If they want to share more, active listen. Walk to Megan Novell or Wellness Center. Contact Pro Staff or if student refuses to seek help here connect with Avalon or First Step. REPORT on Maxient.