Documentation
Where do you document vaccine status?
Clinical notes
What type of task do you make after hanging up the phone?
Call task
This intervention is used for isolation end dates that HAVE NOT passed
Self-isolation at private residence
A case is "Awaiting Follow-Up" and you already made the first call?
Change it to "Follow-Up Underway"
What has to be broken before you use it?
An egg
Where do you document immune compromised status?
Risk factors
True or false - I only make a call task if the client picks up the phone.
False
If your client was admitted to hospital, which intervention would you use? And what would you input?
Hospitalization Intervention
Start date = Day of Admission End date = Day of discharge (if applicable)
I make the first call and someone says I have the wrong number?
Ask for an alternative number!
I shave every day, but my beard stays the same. What am I?
A barber
Where would you document the location the client is planning to self-isolate at?
Current address
You're not working tomorrow. You create a task to indicate a call is required tomorrow. What is the status of this task?
Open
I reach my client today. Through calculation, their isolation end date was two days ago. Which interventions (multiple!) do I need to input?
Education and Letter-1 and hospitalization
I see a clinical note saying the client is hospitalized (2 possible answers)
1) Attempt to call the number on file as family/NOK may have the phone
2) ask for NOK info
I am an odd number. Take away a letter and I become even. What number am I?
Seven
Where do you document consent to email?
In the investigation, in client details
The client picked up the phone. You are documenting the call via a task. Who is this task assigned to?
Yourself/Me
My client's end of isolation is May 14th. They visited the ER on May 11th for COVID symptoms, but not admitted. How would I document this (with start and end dates!)
ER intervention, start = May 11, end = May 11
Hospitalization = no, start = blank, end = blank
A health care worker went to work at a hospital during POC
Complete as normal
Which country consumes the most chocolate per capita?
Switzerland
What would you write for your documentation, if someone does NOT have their vaccine?
VACCINE STATUS: Vaccine not received C19Vax; NO
You're not working tomorrow. You create a task for the next shift. What do you put in the "Assigned To" field?
PWF TPH Case Surge Queue
My client's isolation end date is May 10th. No hospitalization. Used a translator during the call. How do I document this (with start and end dates!)
Letter-1, start = blank, end = May 10
Other, in details write Translator ID, start = today, end = today
Hospitalization = No
The client on the phone is being extremely rude, swearing at me, and refusing to interview
End the call, flag it to your TC immediately. You are not subject to any harassment or abuse!
Which two U.S. states don’t observe Daylight Saving Time?
Hawaii and Arizona