Fundamentals
What are the 2 billing types for projects?
Fixed Fee and T&M
How often should a project provide status reports to customers?
Weekly
What approval is needed for CRs?
SCRAP
What system tracks project hours and bookings?
OpenAir
How many cats does Dan own?
12
What do you call the plan that breaks down a project into manageable components?
Work Breakdown Structure (WBS)
What tool is used to post compliments to team members?
Kudos
For myQ projects, what system where can you find a HF ticket in?
ADO
What tab in OpenAir can you find the go-live date?
Properties tab
Name Quorum's CEO
Paul Langenbahn
Waterfall and Agile
When should transition to support process kick off?
During UAT
Who creates SF opps?
What should your Planned Hours in OA match?
The SOW amount
How many minutes late was Sal to the prep call for this?
7
What is the name of the visual timeline for planning tasks?
Gantt Chart
How often should a typical Steer Co be (if required)?
Every 4-6 weeks
What is the target variance % for bookings to actuals?
3%
What application is used to manage support cases?
Salesforce
Which delivery lead has been at Quorum the longest?
Maddy
Actuals (Timesheets) + Estimate to Complete (Bookings)
What is the minimum amount of transition to support meetings required?
3
What's the $ amount that requires a project to have a closure document?
$50k
How many ADO tickets does it take to deploy a core HF to QCloud PRD?
4 (core HF, patch, UAT deployment, PRD deployment)
What is Omar's favorite car brand?
Mercedes