Siren
Craft System
Craft System
What is the beverage routine?
What week do we start 1 Hour SSV Meetings?
Week of 10/14/24
What does COGS stand for?
Cost of Goods Sold
What is the FY2024 Peak OTW goal?
50 Seconds or Less
What are the three categories in the Store Experience Assessment?
Third Place, Craft, Connections
What is the Starbucks Refresher Routine?
What does AvE Stand for? And what is the goal?
Explain Controllable Contribution.
Contribution we can Control through out approach and owning the business
What is the FY2024 Customer Connect Goal?
43 or More
True or False: “For-here mugs and glasses are in use by partners” is a question on the SEA.
True
What is the Play Caller Peak Cycle?
What is the Barista and SSV Hours per partner goal?
24 for Baristas/32 for SSV’s
What is the Total Contribution Goal?
25%
What is the MOP Uptime goal?
100%
How many times a month does a DM complete an SEA in a store?
Once a month, with at least one follow up visit
What company, world renowned for efficiency helped Starbucks develop Siren Craft System?
When is the October Monthly Update Dropping?
9/30
When does the Monthly P&L drop?
Second Friday of the period
On our P&L statements, what is our Controllable Contribution goal?
50%
How Many Questions are on the SEA?
30
When is the new Play Caller App Launching?
When is Holiday Launch?
11/7
What is Total Revenue?
100% of all sales made for that month
How many Fiscal Year goals are SM’s held accountable for?
All of them
At what # of items left should we turn off item availability in the app?