Professional Behavior
Workplace Behavior
Customer Interactions
100

You show up late to work every day. Is this professional or unprofessional?

Unprofessional

100

How should you dress for work?

1: Clean 

2: Dirty

Clean!

100

You want to tell a customer she is beautiful, is this appropriate? Yes or no?

 Nope!

200

You come to work every day with a smile on your face. Is this professional or unprofessional?

Professional.

200

How should you dress for work - part 2:

1: Just wear pajamas

2: Wear something nice and appropriate for your job

Option 2: Wear something nice and appropriate for your job

200

You want to touch a customer's hair, because you think it is pretty. Is this appropriate? Yes or no?

Nope, never!

300

You offer to help a coworker who is struggling. Is this professional or unprofessional?

Professional.

300
What time should you arrive to work if your shift starts at 9:00am?


1: 9:30am

2: 8:55am

Option 2: 8:55am. Arrive a little early!

300

You want to tell a customer you love their shirt, is this appropriate?

Yes!

400

Your parents want to come visit you at your serving job. Is this okay and professional? Yes or no?

Yes of course! As long as you continue to complete your other tasks while you visit with your parents. 

400

What do you do if a coworker is doing something bad - like stealing items?

1: Report it to your boss

2: Join in and help steal

Option 1!!! Report it immediately - you don't want to go down with them!!!

400

A customer asks you to take them to the chip aisle. Is this appropriate?

Yup!

500

Your boss is concerned with your workplace performance. What would be the professional thing to do?

1 : Work extra hard, commit to being better.

2: Just quit, that's too much work.

Option 1 is correct: Work extra hard, commit to being a better employee.

500

Can you make friends with coworkers?

1: No, never!

2: Yes, as long as its appropriate 

Option 2! As long as it is appropriate, go for it! Keep in mind, sometimes coworkers may not want friends at work, and that's okay too!

500

A customer says something that makes you uncomfortable. What do you do?

1: Keep going about your day

2: Tell your boss and ask for help

Option 2: Tell your boss right away and ask for help.