Regenerative Medicine⚕️
One condition that can be treated with regenerative medicine.
What is arthritis, plantar fasciitis, tenditis?
Why is positive communication important in the office?
It fosters teamwork, reduces stress, and improves patient care
Why is the first impression important in patient care?
First impressions build trust and set the tone for care
What is the most common cause of fungal toenails?
Toenail fungus (Onychomychosis) is a dermatophyte fungus that can be contracted from places like gym floor tiles or moist shoes.
Name one mindfulness technique that can be used at work.
Two benefits of RAP?
What are reduced pain, faster healing, and avoiding surgery?
Give an example of a phrase that boosts team morale.
Great work!
Name one way to make patients feel comfortable during their visit.
Greeting them warmly, making eye contact, and creating a comfortable, welcoming environment
How effective are topical treatments?
10-15%
What is an avoidable write off?
Revenue lost due to denials, billing errors, or collection errors that could have been prevented through proper procedures and processes.
What is regenerative medicine?
A treatment method that uses the body’s natural healing properties to provide long lasting pain relief
How can you handle a disagreement professionally with a coworker?
Addressing concerns calmly, listening actively, finding a compromise
What’s the best way to handle an unhappy patient?
Listen attentively, acknowledge their concern, and find a solution
What’s the difference between topical and oral antifungal treatments?
Topical treatments work on the surface; oral medications treat the infection from within
What is the difference between MLS Therapy and Shockwave Therapy?
MLS Laser Therapy heals tissue using light therapy and Shockwave Therapy heals tissue using sound waves
What is included in RAP Long Term Results plan?
2 treatments per week (MLS or Shockwave), 1 pair of PowerSteps, 1 CBD Stick
What does a positive team culture look like?
Showing appreciation, collaborating, and maintaining a positive attitude
Define empathy in patient care.
Understanding a patient’s feelings to improve their experience
How are lasers used to treat fungal nails?
Uses an infrared laser to heat up and destroy the fungus from the top down.
What’s the difference between sympathy and empathy?
Sympathy is feeling bad for someone, empathy is understanding their emotions and perspective
How would you explain RAP to a hesitant patient?
What are explaining benefits, sharing success stories, and providing RAP plan options
Name one action that contributes to a healthy work environment.
Showing appreciation, collaborating, maintaining a positive attitude
Share a time when you turned a patient’s negative experience into a positive
❤️
What is one way to prevent fungal toenail recurrence?
Keeping feet dry, avoiding tight shoes, and using antifungal sprays
Name two signs that indicate a patient may need new orthotics.
Pain returning, excessive wear, or changes in foot shape