Menu 1
What station is the Crispy Chicken Bacon Alfredo moving to?
Noodles Station
What size ladle will be used for Alfredo Sauce?
2 ½ oz ladle
We take the protection of our guest’s data very seriously, and to help protect their credit card data we must verify the integrity of the credit card transaction process. Which Routine is this action item listed on?
Opening Routines
What are the first three out of the six NA Talking Points that we should be asking with every Guest?
1. Welcome to Noodles! What can we get for you today? • Talk about our menu, compliment the guest's choice 2. Suggest protein for any dish that doesn’t come with protein 3. What would you like to drink today?
Which tong do we use to mix Alfredo Dishes?
Black tongs
True or False. Tongs used to mix Garlic Bacon Crunch Macs must be washed after each use.
True!
Managers can easily inspect the Verifone PIN Pads at their restaurant for any suspicious attachments or unusual appearance and report their concerns to IT Support. Which Routine is this action item listen on?
Opening Routines
What are the last three out of the six NA Talking Points that we should be asking with every Guest?
4. Will this be for here or To-Go? 5. Are you a Noodles Rewards member? • If yes, scan the Guest’s Noodles Rewards app • If no, tell the Guest they can download the app using a QR code and get an award just for signing up • Don’t forget to offer the free Crispy if they sign up while they wait 6. My name is ______. If I can help with anything, let me know. Thank you!
What does the Crispy Chicken Bacon Alfredo get garnished with as of 5/21?
MontAmore cheese and parsley
For dishes with Roasted Cherry Tomatoes, how many should be in a small and regular?
5-6 small – 10-12 regular
It is important to discuss with team members to set up Multi-factor authentication. What are two things we can recommend?
We always recommend setting up at least two methods for backup in case your information changes or you experience a delayed delivery of the code. The most reliable and secure method to receive a log in passcode is using an authenticator app.
What are the 3 Dining Room Steps of Service?
1. Serve Food
2. 2-Minute Checkback
3. Pre-Bussing and Bussing
For dine in, what 6 ingredients do we toss the Green Goddess Salad with?
Green Goddess Dressing, Romaine/Spring Mix, Grape Tomatoes, Cucumbers, Pickled Red Onions, Salad Chicken
For dine in, what 5 ingredients do we top the Green Goddess Salad with?
Avocado, Croutons, Sliced Egg, Bacon, Feta Cheese
What is to protect against identity theft, fraud, and unauthorized access to sensitive information like financial and health records in Workday?
This is why it’s important to keep your personal information private in Workday, including details like your date of birth, email, password and banking information.
What are 5 things you can do in the Serve Food dining step?
1.Smile and greet the guest 2. Serve kids first 3. Announce each dish – ensure accuracy using chit 4. Leave your name 5. Leave the table number
How much water should be used to heat Pork?
2 fl oz
How much Smoulder from Boulder is used to make the Red Pepper Alfredo Sauce?
0.25 oz wt
If you receive a call from someone stating that your Point of Sale (POS) or Pin Pad reader needs to be tested or calibrated. Is this likely a scam?
Yes very likely
What is involved in the 2-Minute Checkback?
1. Ensure TMs understand the importance of checking back any table with a table number 2. Ask how everything is going – 100% guarantee 3. This sets us apart from our competitors! 4. Remove table number after this check back.
How many lines of BBQ Sauce does the BBQ Mac get?
5 for small – 10 for regular
How many lines of Buffalo Sauce does the Buffalo Mac get?
6 for small – 12 for regular
What If a caller indicates that contactless payments aren’t working or that there is some other problem with payment processing? Is this likely a scam?
Again, this is very likely someone attempting to steal money from your restaurant.
What is Pre-Bussing & Bussing?
1. Remove as many bowls, plates and silverware as possible 2. Prioritize tables with kids 3. Try to pre-bus and bus every time you are in the dining room delivering food. 4. Be on the lookout for Guests leaving and bus tables quickly to ensure a clean dining for the next guest
How many lines of Ranch Dressing does the Buffalo Mac get?
6 for small – 12 for regular
Parsley Chopped is?
Parsley is dry – makes it easier to evenly garnish. Parsley is cut into 1/8” pieces. Parsley is a finishing touch – shouldn’t cover up all the amazing ingredients in the dish
Refunds should only be processed when...
a Guest is physically in the restaurant and has an original receipt with them
What does L.A.S.T. stand for?
Listen Apologize Solve Thank
Finishing touches are important! How we garnish and present the dish sets the first impression for the guest. Before the guest takes their first bite, what do they see?
Even distribution of garnishes. Correct amount of garnish – not too much that it covers up the dish but just enough to add to the presentation. A clean bowl – wiping the rim of the bowls to ensure they are free of food. Eat with your eyes – ensuring the dish is something you are proud to serve!
At Expo, the Final presentation is?
Clean bowl - wipe the rim. Food is spread evenly in bowl. Dish is evenly garnished - correctly
Refunds must only be issued to the same tender type that was originally paid. True or False?
True. Please reference the Refunds PlayCard and ensure everyone is familiar with the process
How many croutons are on the Goddess Salad?
18