Amazon MGM Studios
The Leadership Principles that make up "Brilliant at the Basics"
What is Customer Obsession and Earn Trust?
How to deal with an unauthorized person found on campus is explained in this ERP.
What is Trespasser?
A person coming to the campus that is not badged for the site would be considered this.
What is a visitor?
MDFs are considered as this Zone type.
What is Zone 6?
The max number of visitors a badge holder can escort.
What is 6?
The method of chat communication Amazonians use.
What is Chime?
"Is it HOT? Then RAIN" are checklists used to address situations found in this ERP.
What is Suspicious Package?
The term for a visitor that does not have onsite parking arrangements for the campus.
What is a Walk On?
This is the max amount of time allotted to respond to an IDF alarm.
What is 5 minutes?
Amazonians without a badge should be directed here.
What is the Badging Office?
This person started as a vendor with TCS and is now the Physical Security Manager for Studios Protective Services.
Who is Eboni Webster?
Using PPE to render first aid and escorting EMS are tasks explained in this ERP.
What is Medical Emergency?
The first thing you should do when arriving to your post at a vehicle gate.
What is sign in?
You need to scan your badge and do this to clear an MDF alarm.
What is enter 1111?
This term refers to passing through a turnstile without scanning after someone else has scanned their badge.
What is Piggybacking?
Once a commissioned officer of the British Army, this person is now the Head of Global Security Operations for Amazon MGM Studios.
Who is Duncan Turner?
This ERP explains the technique "Drop, Cover, and Hold On"
What is Earthquake?
A BOLO will have this red box on record by their name.
What is Deny?
This type of alarm is caused by failing to badge out of an MDF room.
What is an anti-passback alarm?
Allowing others to pass through a turnstile without scanning a badge would be referred to as this.
What is Tailgating?
This person is the head of Amazon MGM Studios.
Who is Jennifer Salke?
DOUBLE JEOPARDY!
For good reason, this is the longest ERP and explains the use of the code word "Beetle Juice".
What is Bomb Threat?
Driver's License, Passport, and Military cards are examples of this.
What is Photo ID?
DOUBLE JEOPARDY!
You need this in order to hardkey any Critical Space Zone 4 or above.
What is written authorization?
Politely questioning an Amazonian with no visible employee ID is referred to as this.
What is a Badge Challenge?