Pete's Safety Corner
According to OSHA standards how much distance needs to be cleared infant of our electrical boxes?
36 inches
Where should your SDS book be kept? How often should it be reviewed?
By your chemicals, and every time a new chemical is brought into your store. Including ones by your cleaners!
True or False: Being paid a compliment lights up the same parts of your brain as when you get paid a monetary award.
True!!! Spread those compliments around!
True or False: Responding to reviews hurts our reputation?
False! Owning up to our mistakes and correcting them actually promotes and protects a strong and positive reputation.
The late Queen Elizabeth II owned more than 30 of this type of dog breed throughout her 70-year reign.
In total, the Queen owned more than 30 corgis throughout her 70-year reign. Many of them were part of the same bloodline.
How long and how hot do our rotisserie gloves protect up to?
500 degrees and up to 15 seconds.
How should your SDS sheets look in the book?
Typed & Printed out, in dark ink, and legible
Who gives more compliments? Men or Women?
Women both gave and received far more compliments than men. Women gave 67.6% of compliments and received 74.3%, while men gave 32.3% of compliments and received 25.7%.
Percentage of more revenue earned by restaurants that respond to reviews.
35%
According to OSHA what are the most common injuries for restaurant workers?
The most common injury is sprains and strains – these make up a third of injuries reported in restaurants.
Other common injuries include cuts, bruises and burns.
How many different kinds of fire extinguishers do we have and what are they both used for?
1. Metal Color- used for grease fires (Chemical fire extinguisher) 2. Red- Containing powder which is used for electrical fires
True or False: When you start using a new cleaning solution for your kitchen line you may start using it, and then have a manager file it in your SDS book after.
FALSE! All new chemicals need to be documented in your books BEFORE being brought and used in your restaurant!
According to the EEOC what is the biggest factor in determining the difference in a compliment vs harassment?
A compliment is harassment when the comment was unwelcome, which makes it verbal harassment.
What percentage of guests expect to see a response to their review?
53%
Which president signed in the Occupational Safety and Health Act (OSHA)?
Richard Nixon
What is the proper procedure to follow after using your PPE gloves?
Spray them off with water to prevent the oil from eating through the gloves, and then hang them up afterwards.
After discontinuing use of a chemical how long do you need to keep the sheet on file in the office for?
30 years.
Give examples of 3 appropriate compliments on a staff member's appearance.
That color is great on you. Your uniform is perfectly clean, you look great. I love the color of your scarf, where did you get it?
In what 3 ways does responding to reviews helps us build stronger relationships?
1. Makes them feel seen 2. Creates a bond 3. Brings them back
Name all 5 core values
The Way It Should Be, We Say Yes, Happiest People on Earth, Oozing with WI/ A Taste of the Midwest, Community
What 4 pieces of information did we cover today in Pete's Safety Corner?
What does your SDS book consist of?
The properties of each chemical. How to transport the chemical safely. Guidance on each chemical, such as PPE needed, clean up and spill procedures. And first aid needed should you come into contact with each chemical.
What 5 things does GIVING compliments to others do?
1. Increases your happiness 2. makes you grateful 3. strengthens your interpersonal relationships 4. Increases your stress resilience 5. creates a ripple of positivity
What 4 steps does a good response to a review include?
1. Apologize & Sympathize 2. Take Responsibility & Commit to Guest Service 3. Make Things Right 4. Direct the Issue Offline
Name 3 rights our restaurant employees have that are guaranteed under OSHA.