Beyond our Four Walls
Suggest to the Guest

Name that Acronym

Guest Experience

Product

100

This person hosted our first complimentary yoga class in store (post Covid).

Who is Erin Thomas.

100

I (she/her) love Yoga and need a full outfit what Franchise would you recommend + what styles? 

What is Align Franchise.

Cropped Define, Align Bottoms, Align tank styles

100

What acronym do we use for our line management system and what does it mean. 

What is SOTL Sweat on the Line. 

100

What does it take to start a lululemon membership?

What is Email Capture in guest profile.

100

I'm a relaxed fit soft, cotton-blend Fleece Fabric that folds take up more space than desired in the BOH and if I'm not loved on where I'm merched I can look very messy?

What is Steady State. 

200

What is our signature trade-in and resale program that gives another life to gently used lululemon products?

What is Like New

200

I'm going to start training for my next marathon come January what Run specific Products would you recommend? (Men's or Womens product Options work)

What is Fast & Free (any), Swiftly tops (any), metal vents (any), Surge (any), Down for it all (any), Blissfeel winter, Its Rulu running Line (any), Rest Less Line, Cross Chill (any)


200

We use these procedures to ensure consistency in expectations across our organization.

What is SOP 

(standard operating procedures)

200

Our extended holiday return policy is now in effect and if an item is purchased between this date and this date it can be returned until this date. 

What is October 16th - December 24 can be returned until January 23rd. 

200

I'm Casual, cozy and zip. I seem to have a fit for everyone. I'm cropped, oversized, hooded and sometimes have a funnel.


What is Scuba. 

300

What are the names and studios of our local individuals that live into the three pillars of the sweat life: move, grow, and connect. 

Who is Sampson Levingston - Day Won Fitness and Vicky Rivera- Shred 415

300

This trial makes it easy to suggest this box of cushion.

What is our 30-day shoe testing. (shoes must be in the box and accompanied by proof of purchase)

300

What do we use the acronym SWAN for.

What is Suggesting what's available now.

300

What does ACE stand for.

What is Attend, Create, Encourage

300

I'm Water-Repellent, Windproof, with 100% responsible down standard (RDS) 600-fill-power goose down. 

What is Wunder Puff 

400

On November 1st Members of the lululemon Essential level (including you!) can access free, weekly classes on the lululemon App on the Classes tab. Additionally, members of the lululemon All Access membership level can stream 1800+ classes and existing lululemon Studio content on their hardware and lululemon Studio app from what Partnership company? 

What is Peloton.

400

I can name 4 items to add on to any gift giving list. #UPT/DPT

What is (SLG any) Everywhere belt bag, Knit Hat option (any), Knit Glove option (any), Water bottle (any). 

400

We use this handy acronym if we need to get to know a piece of product. 

What is WWMT (why we made this)

400

What is our On-Floor Prioritization Pyramid?

What is 

1. Serve our guest "STOP DROP EDUCATE"

2. Stock the floor "Refill/levels/GO BACKS"

3. Maintain store Appearance "LOVE & LUXURY"

400

This Always Be Comfortable franchise is called what and comes in how many styles (name them)? 

What is ABC Franchise.

Trouser (classic, slim, relaxed), 5 Pocket (classic, slim, Relaxed, Bonded Twill), Jogger, Pull-On 

500

This application-based grant accelerates the work of community-led non-profit organizations around the globe that are advancing the wellbeing of people and our planet.

What is Here to Be. 

(announcing the grant recipients in February 2024)

500

I'm Peach-Fuzz Soft with a weighty drape. I'm made up of recycled polyester and my fabric is sourced to protect ancient and endangered forests. Should you name me right can you name all the styles I come in? 

What is Softstreme line. 

Perfectly Oversized, HR pant, HR crop, HR Short, Turtleneck Pullover, Cinch Waist Jacket, Ribbed Half Zip, Ribbed MR Pant & crop, Ribbed zip-leg crop, Ribbed Flare Pant, Ribbed Belted Wrap, Dress (SL/LS), Funnel Neck zip up, Hoodie, Oversized Half Zip & Henley, 

500

We use these three acronyms during enrollments daily - what do they mean. 

What is 

UPT (units per transaction)

NPS (net promoter score) 

ACE

500

We are your go-to support team for everything that umbrellas our overall business. Guest Experience/Educator Experience, Floor, Product Operations and Development. Can you Name us all? 

Who are 

Guest Experience Leads Tayler, Mary, Clarence, Allison Sam Edgar (starting next week) 

ASM GE Sammy, Shelby, Stephanie 

POL Erin & Renee 

ASM OPS Theresa

SM Kate 

500

I should always be folded and I'm perfect for layering over shirts. I'm not only a pullover as I also come in a half-zip. BONUS another alternative to me would be what? 

What is Textured Knit Sweater Bonus Alpaca wool blend sweaters.