Basics
Analysis
Customer & Market
Output, Risks, & What Comes Next
100

The phase of SMP that Situation Assessment occurs

What is the first phase of SMP

100

This framework evaluates strengths, weaknesses, opportunities, and threats.

What is SWOT?

100

This analysis focuses on served markets, trends, drivers, and market attractiveness.

What is market analysis?

100

This deliverable summarizes insights in a concise executive-friendly format.

What is a key insights summary?

200

The primary purpose of Situation Assessment

What is "To gather current-state observations that inform next year’s plan"

200

This analysis looks at historical growth, profitability, and overall performance trends.

What is business analysis?

200

This analysis looks beyond current markets to identify adjacent growth opportunities.

What is adjacency analysis?

200

This output visually communicates strategic priorities on one page.

What is Strategy-at-a-Glance?

300

The type of thinking is used first to gather broad observations before narrowing focus.

What is divergent thinking?

300

This 80/20 concept separates businesses that do not share customers or competitors to uncover true economics.

What is separate unlike businesses?

300

Term that describes combination of primary research, secondary research, competitive intelligence, and customer insights.

What is Market intelligence? 

300

This tool connects long-term goals, annual objectives, initiatives, and metrics.

What is the X-Matrix

400

Type of thinking that focuses on prioritizing insights by asking “So what?”

What is convergent thinking?

400

This type of analysis evaluates profitability and growth by customer, product, or market.

What is portfolio analysis?

400

This research includes interviews, surveys, focus groups, and journey mapping.

What is voice of the customer research?

400

This assessment identifies threats, likelihood, impact, and mitigation plans.

What is Risk Inventory?

500

The litmus test threshold that signals segmentation may be incorrect. (hint: customers overlap)

What is "when more than ~10% of customers overlap across segments"

500

VRIO assess... 

What resources are valuable, rare, hard to imitate, and organized?

500

Porters 5 Forces (list them all)

What are “supplier power, buyer power, substitutes, new entrants, and rivalry."

500

This is what Situation Assessment directly feeds into for the next phase of strategy.

What are strategic priorities, financial forecasts, and the annual plan?