Kin Value
The most effective time for setting Kin Value is when?
after uncovering a buying need
Setting the Agenda must be done prior to ....
Property details
A gap in coverage C is anything less than
50%
When going over coverages we must provide 2 things....
name of each coverage, and include deductibles
Name a couple details of information you should know prior to presenting the price, that will position you to close.
-is their mortgage escrowed, or do they self pay
-how much they currently pay
-
No credit will be awarded if the only time a Kin Value statement is given is during
the Ask for the Buy or Pursuit of the Sale.
The proper way to ask about prior claims
We must ask if they have what on their roofs?
Solar panels
When explaining deductibles, we must provide these 2 things?
% and dollar amount
Attempting to handle the customers response after asking for the sale is called...
Pursuing the sale
Tie in kin value to "My insurance is non renewing me and leaving the state"
We serve states most impacted by climate change, unlike other insurtechs and traditional insurance companies.
proper way to ask, to determine if this is a primary home or rental property
How many months out of the year do you live in the home and how many times do you rent the home out every year?
A gap in coverage d is less than...
20%
If there are no interior pictures on Redfin or Zillow agents are required to ask these probing questions to determine the overall quality of the home.
What are the kitchen counters made of?
Do you have any "smart" appliances or features in the home?
Objection handling: When a customer wants to shop around as an objection....
I completely understand, is there anything specifically you still have questions about regarding the quote? I know shopping for new insurance can be overwhelming and time consuming so I would love to answer any questions you have and get the policy started so you can have one less thing on your plate to worry about.
Tie in Kin Value to " My rate went up and Im shopping for a better price"
We’re direct-to consumer in an industry where most home insurance is still sold through agents at brick-and-mortar agencies., which means we get to pass savings to our consumers.
If a customer is calling for a family member, what must you do first prior to giving a quote?
Verify the customer first and have them give the permission to speak with family member on their behalf.
when it comes to water damage, I must explain the difference between
limited and full
We must offer this coverage if available
Flood
Objection handling: Customer has current insurance and our price is higher than what they are currently paying
I understand that our price is a bit higher than your current premium, are there any coverages we are offering that your current company isn't? I want to make sure you aren't being underinsured, we can review all the coverages here and see what we might be able to do to lower it and then get this set up through your mortgage company.
Tie in Kin Value, with a customer that is insured with with Citizens?
Here at Kin , we will give coverage and price. You may not have as much coverage with Citizens, but you can rest assured that we will tailor your coverages to what you actually need.
You must ask this question in order to build Kin Value
What has you shopping for insurance?
What statement constitutes Gap counseling?
Kin recommends a certain percentage of this coverage
When calculating solar panels, we use this amount per panel for coverage A
$2000 per panel
Stall handle, I want to speak to my spouse..
If they are available now, we can call them.