QA
A systematic process of determining whether a product or service meets specific requirements
What is quality assurance?
a modification of the original loan agreement that extends the repayment period beyond the initial terms.
What is an extension?
MBF
What is mailbox full?
"lets schedule a payment today to secure the account"
What is Assume debit card?
This was the first PIXAR movie made
What is Toy Story?
When an account populates for an inbound call, the notation should include
What is POP?
-Move Late fees to the back of the loan
-Move miscellaneous fees to the back of the loan
-Change how many payments remaining on the loan
What does an extension not do?
PTP
What is promise to pay?
-Can you pay that today?
-How much can you pay today?
-When can you pay the remaining amount due/total amount due?
What is facts on the table?
This streaming service is know for "Stranger Things" and "Squid Games"
What is Netflix?
No changes are being made to the account
What is VAI?
-Moves payments to the back of the loan
-Makes the loan accrue interest
-Extend the original term of the loan
What does an extension do?
RFD
What is reason for delinquency?
This company has 12 different theme parks around the world
What is Disney?
When updates or changes are being made to the account
What is UAI?
-Staples
-FedEx
-Local Library
-UPS
-Walmart
What is a place customers can print extension forms?
RPC
What is right party contact?
This series has 7 books and 8 movies
What is Harry Potter?
Needs to be included with outbound notation if RPC is made
What is QAD & MM?
-No Additional late charges
-Improved credit reporting
-Does not show past due
-Reducing/eliminating class
What are WIIFMs?
WIIFM
What is 'What is in it for me?'
This was the first sport ever created
What is wrestling?