Medicare
Scorecard
MAPD
SEPs
QA Team
100

The age you must be to receive Medicare without being disabled.

Age 65

100

This scoring mechanism has 7 Sections.

QA Scorecard
100

If an Agent does not sell this with the MA plan, the customer could get pentalized.

Part D coverage

100

This SEP allows you to save on your Rx and also enroll into a plan once every quarter for the first three quarters.

LIS

100

Who is the Director of GoHealth QA

Amber Ro

200

At age 70, If you retire from your Employer insurance, you are eligible for this.

Medicare Advantage Plan

200

This is the 5th section of the scorecard

Application and Enrollment Process

200

Humana Honor plans sometimes do not include Rx but are designed to accommodate who?

Veterans

200

Someone must move "blank" then later return to be able to enroll into a SEP.

out of the country

200

This guy is a PM and will be the PM for this class

Sean Baker

300

This government group oversees Medicare policies.

CMS

300

This metric requires the agent to verbally state the what the SEP is that is being used for the enrollment.

Provides full Member info

300

This benefit gives beneficiaries money to go towards vitamins and Advil

OTC

300

If an accident happens and you end up in a "BLANK", this can give you a SEP.

Hospital

300

This individual has been with GoHealth QA since the beginning of GoHealth QA.

Amber Ro

400

This is the largest health insurance program in the nation.

Medicaid

400

The scorecard has this many sections.

7

400

This additional benefit allows a beneficiary to meet with a nurse via cellphone

24hr Nurse Hotline

400

Good Rx and discount cards are not considered "BLANK"

Credible Coverage

400

This department at GoHealth handles Medicare.

Captive O65

500

In 1965 this President signed Medicare into law.

President Lyndon Johnson

500

If a customer confirms that they want to enroll in a plan but does not state the confirmation correctly, we mark down on this metric.

Agent receives "yes" instead of "I agree"

500

This President signed Medicare+Choice into law in 1997 

President Bill Clinton
500

Determining what SEP the customer has is usually determined in what metric on the scorecard.

Determined eligibility to enroll.

500

This is the year GoHealth QA started a training program.

2019