The A-C-E-C Steps
What does “A” in A-C-E-C stand for?
Acknowledge
Give one example of a polite Acknowledge phrase.
“Thanks for the question.” / “Good point.”
What is the meaning of “Clarify”?
To check or make sure you understood the question correctly.
Give one Clarify phrase you can use.
“Do you mean ___ or ___?” / “So you’re asking about ___, right?”
Which part includes your main idea, reason, and example?
Explain your Answer
What can you say to buy time when you need to think?
“Give me a second to think.” / “Let me make sure I understood.”
What does “C” (the last one) stand for?
“Close” — finish politely, like “Does this answer your question?”
If you forget what to say, what is the best thing to do?
Use a buy-time phrase and think — don’t stay silent.
What is one reason using A-C-E-C helps you sound professional?
It makes your answers clear, polite, and organized.
What makes a strong example when you answer?
It is short, real, and clearly supports your point.