Why We Verify
Legal Disclosures
Script Adherence
100

Signify Health sends these 2 types of notifications

What is text and email?

100

2 types of legal disclosures

What is text and email?

100

Part of the script that is stated before Contact verification.

What is covid questions?

200

MECs confirm landline or mobile

What is phone number? 

What is Mobile number?

200

Legal reason for verification. 

What is stated in client contract with Signify?

200

Additional call closing when member is not available. 

What is scheduled call back? 

300

A rate is reduced by sending text and email appointment reminders

What is cancellation rate? 

300

Member agrees to receive text and email only from Signify Health


What is 2023 script?

300

Additional call closing when member is not interested

What is a decline call?

400

Total points awarded in QA verification section.

What is 15 points? 

400
Text and email legal disclosure location

What is MEC tool guide?

400

Plan that uses 2022 verification on 2023 script. 

What is United Healthcare?

500

Required for member email and text opt in

What is member agreement? 

500

Reduces member abrasion

What is completed appointments?

500

The year that requires encryption legal statement 

What is 2022 script?