QBO
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What is knowledge?
I'm having trouble resetting my password.
What is Reset your password or recover your user ID KB ID1771512?
After the 90th day you will be able to start using this benefit.
What is PTO/Vacation time?
This is another brand that Sykes supports from the Deland Center.
Who is Expedia?
Gear icon > Account and Settings > Billing and Subscription
Or
Ctrl, Alt, ?
Where do you locate the company ID (COID)?
This section is where you go to access your other tools such as CS Server, OII and oBill
What is Agent Tools?
I was charged $70 for QBO and I want a refund.
What is Refund, Extension, Discount, and Source Code Change Concession Policy Guidelines for all QuickBooks versions?
The deadline to signup for this benefit is 11/28/2019
What are health benefits?
This is the birth place of Sykes.
What is Charlotte, NC?
This plan allows you to Manage bills, Track time and includes 3 users
What is Quickbooks Online Essentials?
This tool is used to handle anything payroll related.
What is CS Server?
I just signed up for Quickbooks Online Payroll and I need help adding my employees.
What is Add or edit an employee in Online Payroll?
What is my coach and the attendance hotline?
This is the year Sykes was founded
What is 1977?
This tool allows you to start a screen share inside of Quickbooks Online.
What is Smart Look?
This tool is used to look up Intuit Users and reset their password.
What is OII?
I'm trying to connect my bank account to QBO and I need help setting it up so it's done right.
What is Add and connect your bank and credit card accounts?
If you forget this, you will be sent home to go back and get it.
What is your Sykes ID?
This person is the CEO of Sykes.
Who is Chuck Sykes?
This type of transaction is used to record a money out transaction.
What is an expense?
When creating a case, if these two fields are left blank you will not be able to close your case.
What is the Account Name and Contact Name?
I just signed up for QBO and I need help moving my data from Quickbooks Desktop.
What is the Agent guide to converting from QuickBooks Desktop to Online?
1. Act as one
2. Answer the challenge
3. Ensure every person matters
4. Make each moment count
5. Server with thought and heart
6. Create a spirit of trust
7. Be current
What is the Sykes Way?
We help people one caring interaction at a time.
What is Sykes core value?