NBE
o complete this mid-cycle process, the ACS CSS will configure new products, and email ACSMidterm-UpgCalc@autodesk.com. After which Billing Ops provides this special pricing adjustment.
What is a Mid-Term Upgrade Discount
Clone owner and Modify
How do you keep a case from being stuck in your name?
Company considered the top competitor in the project management space vs. Autodesk Construction
WHAT IS PROCORE?
These CLIC enabled products need to have users assigned
BC Pro, BBP, TradeTapp, and the Precon Bundle
Autodesk was founded in this year
1982
Rep creates a case for PSO to migrate the user to the invoice license. After PSO completes, that will automatically cancel their current spend.
PSO adds the customer to the invoice refund list
Rep then issues a prorated refund for the conversion.
What is how to convert a stripe user to an annual license
The customer completes a formal change of address form and rep makes a CS case.
How do you get an address changed?
Company purchased by Hilti which provides basic project management and issue management functionality
WHAT IS FIELDWIRE?
These two methods are paths for the admins use to activate their licenses
Self Service & the Territory Adoption Specialist team
Autodesk's software was used in the design and construction of these 2 iconic structures.
Burj Khalifa & restoration of Notre Dame
create a CFS case and select EXTENDED PAYMENT TERMS
How do you get NET60 on a SOF?
If a customer would like to request a return/refund who can they contact?
credit@autodesk.com
Cloud-based construction management software designed for home builders, remodelers and specialty contractors.
BUILDERTREND
The admin is correctly associated to the AUM team in salesforce during checkout.
By adding the admin to the quote
Autodesk has offices in this number of countries around the world, reflecting its global reach.
over 30
One major benefit of the New Buying Experience (NBE) is the ability for customers to manage their subscriptions through this type of platform.
Online account management platform
When requesting a service extension, what are the steps?
Email designated approvers, submit a case once approved
Collaborative software tool that uses Studio sessions for Architects, Engineers and Contractors to easily markup and share documents.
BLUEBEAM
In these two places you can see who the existing primary or secondary admins are.
SFDC & Looker
This Autodesk product, released in 1982, was one of the first CAD programs for PCs and is still widely used today
AutoCAD
Under the New Buying Experience (NBE), Autodesk offers this type of subscription plan that can be tailored to specific needs and durations.
Flexible Subscription Plans
How do you check the status of a product support ticket?
Look up the case number in ACS SFDC
Company provides cloud-based construction project data, digital takeoff, estimating and bid management solutions, including iSqFT, OST and PlanSwift.
CONSTRUCTCONNECT
These three steps make up the activation process for a new customer.
1. Creating an ACC hub
2. Add your BuildingConnected and/or TradeTapp members
3. Assign subscriptions to your members
How many people founded Autodesk with roughly $59k to get started?
John Walker, with 12 other programmers, pooled US$59,000 to start the company