Shift 101
Protocol when you're running late or going to miss your shift
What is call and, if no answer, text Andrea AND Annie?
If a student hasn't showed up for their appointment after 15 min., they'll be marked "no show"
False (It's after 10 min.)
Platform that houses the center's schedule and virtual appointment platform
What is WCOnline?
Abreviated QCAP, this program is going into its third year of collaboration with the center
What is the Queens College AANAPISI (Asian American, Native American, Pacific Islander Serving Institution) Project?
Visited Greece twice in the last year
Who is Andrea?
The two platforms you should be logged into at the start of your shift
WCOnline and Microsoft Teams
Students can use the center's printer whenever they want
False (Students with appointments can print documents they need during their session)
Abbreviated CRF
What is client report form?
Someone in this role (created last Spring) can be found at the front desk of the center
What is the welcome staff?
Snap, crackle, this club that Alanis is President of:
What is Kpop club?
Time reporting is due in this portal every other Monday
What is PRAssist?
Online tutoring is only offered on Saturdays and Sundays
False (Online tutoring will be offered during the week as well)
What is dialogic [reflection]?
QCWC used to be merged with this department (hint: down the hall)
What is the Learning Commons?
The gem Annie's niece is named after
Who is Ruby/what is a ruby?
This alliterative nametag should be at your station during your shift
What is table tent?
A student will not be permitted to make an appointment for the 3 o'clock hour at 3:45, even if tutors are available
True (Students cannot book appointments past 20 min. into the hour)
A French word for something you might build with a student through conversation
What is rapport?
Office under which QCWC falls
What is the office of the Associate Provost for Innovation & Student Success?
A 13:00 - 15:00 shift in military time (required when time reporting) is this in analog time
What is 1pm to 3pm?
If a student hasn't shown up for their appointment after 5 min., call them from the center's phone or your personal device
True (Remember: if you use your personal device, dial *67 to hide your phone number!)
A noun meaning to further explain your thoughts and ideas
What is metacommentary?
Considered the founder of the QCWC
Who is Judith Summerfield?
In the band "Loud Eye"
Who is Thomas?