All Things BSA
Let's Disclose
Teller Things
Hide and Seek
Free Points
100

What does BSA stand for?

Bank Secrecy Act 

100

What is the form we must qoute with Annual Percentage Yield?

Rate Sheet

100

Can we leave both our drawers unlocked at the same time if we are at the station?

No. Only one drawer is allowed to remain unlocked while working at your station

100

Name our emergency meeting place

Brown Trash Can

100

What is LC's middle name?

Yolanda
200

BSA was originally started in 1970 to assist the US dept. of Treasury with safeguarding the United States from money laundering. What event occurred that then added terroist financing to BSA? 

September 11th 2001

200

What are the disclosures for a new membership without a checking account?

Important Disclosures (606)

Schedule of Fees and Charges

Product and Services Brochure 

The Current Rate Sheet must be provided only if a member asks about deposit rates.

200

What is the teller bag limit during business hours?

$2750

200

Where is the Evacuation Folder?

In Greeter

200
How many kids does AC have?

3

300

What are the 3 things you should NOT do when filing a UAR?

   ● Share with anyone that you have completed a Coupon, unless it is for a business purpose.
   ● Tell the person involved that you have submitted a Coupon on their activity.
   ● Notate the account on UAD.

300

What two disclosures MUST we give to current members opening a new account?

Important Disclosures (606)

Schedule of Fees and Charges

300

What should we do if we are being robbed?

Calmly listen to robbers request

Use the scoop method to give them the robbery cash

Do not talk to anyone about the incident to avoid confusing your own recollection of how things happened. 

300

How long can you leave your Yubi Key in your computer unattended?

15 Minutes

300

What is colby going to be for halloween?

Plankton

400

What is an Elder Abuse?

Elder abuse occurs when personal property (e.g., money, car, residence) is taken or hidden from an elder or an at-risk person. Members who are aged 60 or older and members who are age 18 to 60 with physical or mental disabilities are covered under the guidelines of the National Center on Elder Abuse.

400

What disclosures MUST we give members who open a new money market savings?

Schedule of Fees and Charges

Important Disclosures (606)

Money Market Savings Account Disclosure

The Current Rate Sheet must be provided only if a member asks about deposit rates.

400

What do you do if a member gives you a foreign coin to deposit?

We must reject the coin and let the member know we cannot exchange them.

400

Name the two places the base police/security phone number is posted in the branch

On the phone handle

On the ext./phone list

400
Where is HD from?
NJ
500

What does CIP stand for? Name 4 IDs we can use to identify members

Customer identification Program

Drivers License

Military ID

Passport

State ID

500

Name all of the required disclosures for a Minor membership WITH a checking account

Required documents:

  • Youth Membership Welcome Letter (NFCU 41154)
  • Youth Statement Suppression Brochure (NFCU 2063-E)
  • Navy Federal Important Disclosure (NFCU 606)
  • Schedule of Fees and Charges (NFCU 2043ep)
  • Online and Mobile Banking Disclosure (NFCU 652A)

The Current Rate Sheet must be provided only if a member asks about deposit rates.

500

Name one resource/link that is in our check hold calculator

Red Flags

Certificates or IRA Deposits

New Memberships

Overdrawn Accounts

General Information

500

If you need to replenish yellow sticky notes, where behind the teller line are they located?

Furthest drawer behind teller 4

500

What branch pet did AP tell LC she could get?

A Rock