What does BSA stand for?
Bank Secrecy Act
What is the form we must qoute with Annual Percentage Yield?
Rate Sheet
Can we leave both our drawers unlocked at the same time if we are at the station?
No. Only one drawer is allowed to remain unlocked while working at your station
Name our emergency meeting place
Brown Trash Can
What is LC's middle name?
BSA was originally started in 1970 to assist the US dept. of Treasury with safeguarding the United States from money laundering. What event occurred that then added terroist financing to BSA?
September 11th 2001
What are the disclosures for a new membership without a checking account?
Important Disclosures (606)
Schedule of Fees and Charges
Product and Services Brochure
The Current Rate Sheet must be provided only if a member asks about deposit rates.
What is the teller bag limit during business hours?
$2750
Where is the Evacuation Folder?
In Greeter
3
What are the 3 things you should NOT do when filing a UAR?
● Share with anyone that you have completed a Coupon, unless it is for a business purpose.
● Tell the person involved that you have submitted a Coupon on their activity.
● Notate the account on UAD.
What two disclosures MUST we give to current members opening a new account?
Important Disclosures (606)
Schedule of Fees and Charges
What should we do if we are being robbed?
Calmly listen to robbers request
Use the scoop method to give them the robbery cash
Do not talk to anyone about the incident to avoid confusing your own recollection of how things happened.
How long can you leave your Yubi Key in your computer unattended?
15 Minutes
What is colby going to be for halloween?
Plankton
What is an Elder Abuse?
Elder abuse occurs when personal property (e.g., money, car, residence) is taken or hidden from an elder or an at-risk person. Members who are aged 60 or older and members who are age 18 to 60 with physical or mental disabilities are covered under the guidelines of the National Center on Elder Abuse.
What disclosures MUST we give members who open a new money market savings?
Schedule of Fees and Charges
Important Disclosures (606)
Money Market Savings Account Disclosure
The Current Rate Sheet must be provided only if a member asks about deposit rates.
What do you do if a member gives you a foreign coin to deposit?
We must reject the coin and let the member know we cannot exchange them.
Name the two places the base police/security phone number is posted in the branch
On the phone handle
On the ext./phone list
What does CIP stand for? Name 4 IDs we can use to identify members
Customer identification Program
Drivers License
Military ID
Passport
State ID
Name all of the required disclosures for a Minor membership WITH a checking account
Required documents:
The Current Rate Sheet must be provided only if a member asks about deposit rates.
Name one resource/link that is in our check hold calculator
Red Flags
Certificates or IRA Deposits
New Memberships
Overdrawn Accounts
General Information
If you need to replenish yellow sticky notes, where behind the teller line are they located?
Furthest drawer behind teller 4
What branch pet did AP tell LC she could get?