Driven for Quality
Purple Promise and ____________ go hand in hand.
What is QDM?
What symbol can be found in the FedEx Logo?
What is an Arrow?
Name 2 of the 8 FSC beliefs?
What is a: Respect, Honesty, Responsibility, Teamwork, Judgement, Courage, Impact and Innovation.
Contains milestones, dates, ownership- helps find opportunities in failures.
What is a Milestone Chart.
FedEx was founded in this state
What is Memphis?
Name the group that meets once per month to discuss QAT’s, Innovations and Process Improvements.
What is QDM Facility Council?
What is the brand of the FedEx Racing car?
What is Toyota Camry?
What is one of the three main components of The FedEx Culture?
What is People–Service-Profit, Quality Driven Management, or The Purple Promise.
Diagram for identifying the amount of time spent on non-value added activities within a process.
What is a Time Value Map.
The President and CEO of FedEx Supply Chain?
What is Scott Temple
Name 2 people the are on the 2019 QDM Facility Council.
What is Matt, Donna, Brain, Jennifer, Chris, Maria, Will, & Bobby?
FedEx Trade Networks was re-branded to what name?
What is FedEx Logistics?
What is the Purple Promise?
What is "I will make every FedEx experience outstanding"
The symbol for FedEx on the NY Stock Exchange
What is FDX
QDM celebrated what milestone birthday this year?
What is 10 years old?
FedEx Supply Chain Corporate Headquarters is moving to what city?
What is Memphis?
FedEx puts this above everything
What is Safety
A way of brainstorming that encourages a group to dig beyond it's initial observation of a problem's cause and uncover deeper causes.
What is Five Whys
FedEx began operations in this year
What is 1973
Investigate and dig for root causes and base decisions on facts and data.
What is Be Scientific?
FedEx was the first service company to win what prestigious award?
What is the Malcolm Baldrige National Quality Award
What does the arrow in the FedEx logo stand for?
What is forward direction, speed, and precision.
Diagram used to brainstorm possible causes of a failure or variation and sort the causes into categories.
What is Fishbone Diagram
The longest running add campaign for FedEx uses what slogan?
What is "The World on Time"