Personal Characteristics
an individual who has a message to share
What is the sender
____________ always causes stress.
What is change
Wearing a scrubs or a uniform, wearing a name badge, and practicing personal hygiene are all standards for this.
What is professional appearance
being able to begin or to follow through with a task without being told
What is self motivation
In communication, the sender sends the message to the_______.
What is the receiver
This is defined as a desired result or purpose toward which one is working.
What is a Goal
This is willing to be held accountable for your actions
What is responsibility
you are qualified and capable of performing a task
What is competence/competent
Two types of physical disabilities that act as barriers to communication
What are
Blindness/vision impaired, Deafness/hard of hearing, Aphasia/speech impairment
The warning mode caused by a stressor when the body releases adrenaline is more commonly known as ____.
What is Fight or Flight reaction
This involves blending of many different personal qualities to meet the standards expected in a healthcare career.
What is professionalism
The three types of communication
What are verbal, nonverbal, and written
Listening to music, taking a bath, and meditation are considered _________________ techniques.
What are stress reducing or coping
After a person adapts to a stressor, the ___________ nervous system slowly brings the body back down to normal levels again.
What is parasympathetic
5 main factors that contribute to good health
What are
Diet, rest, exercise, good posture, and avoid drugs/alcohol/tobacco
Type of communication that involves facial expressions, body language, gestures, eye contact, and touch
What is nonverbal
This includes analyzing and prioritizing, identifying habits and preferences, making a daily "to do" list, and taking credit for a job well done.
What is a Time Management Plan
list the three categories of barriers to communication
What are Physical disabilities, psychological barriers, and cultural barriers