This is what the SMART in SMART aim stands for.
What is: Specific, Measurable, Achievable, Relevant & Time Bound
This person is known as the father of quality improvement.
Who is Deming?
This is what MFI stands for
What is model for improvement?
These 2 types of charts are used to show data over time.
What are run and control charts?
This tool that helps identify what the problem is, why it is important, and identifies the improvement team members.
What is a charter?
This measure of central tendency can also be referred to as the 50th percentile.
What is median?
Shewhart’s Theory of Variation states there are these 2 types of variation.
What is common cause and special cause?
This is what PDSA stands for.
What are Plan, Do, Study & Act?
A control chart uses this type of measure of central tendency for it's centerline
What is mean or average?
This tool graphically represents the sequence of steps in a process.
What is a process map?
This type of measure enables a team to monitor unintended consequences (good or bad) of the improvement effort.
What is a balancing measure?
Appreciation of a system, Psychology, Theory of Knowledge & Understanding Variation are components of this person's System of Profound Knowledge.
Who is Deming?
3 questions asked in the Model for Improvement
What are:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in improvement?
This is an example of this type of special cause variation.
What is trend?
This type of tool is often used to help teams objectively compare choices.
What is a PICK Chart?
These are the 3 types of measures of central tendency.
What is mean, median & mode?
The 3 key elements of improvement psychology are ideas, execution and this.
What is will?
This process focuses on running small cycles on smallest scale possible.
What is a PDSA cycle?
The median is the centerline in this type of chart.
What is run chart?
This chart is based off the "80-20 rule" and shows an improvement team where to focus.
What is a pareto chart?
This type of measure reflects the impact on the patient and show the end result of your improvement work.
What is outcomes measure?
This quality care domain is expressed by: Unequal Treatment should be a fact of the past; disparities in care should be eradicated.
What is equitable?
The 3 options a team has during the ACT phase of PDSA.
Adapt
Adopt
Abandon
This chart shows what type of special cause variation?
What is a shift?
The tool that connects the aim/outcome, key drivers, and interventions (change concepts) to create a “Learning Structure”
What is a Key Driver Diagram